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i bought a hikvision dvr off amazon but it is bound to another account or area and i can1t get it unbound so i can`t view it remotely. i also have 3 ptz cameras that i can`t view remotely. what is the problem with hikvision?

i have a hilook mini ip ptz camera rug on ivms 4200 and it shuts off after 5 minutes. it was working fine until a few days ago.any ideas? thanks

i have a hilook mini ptz h.265 and it went offline . i figured out the power cable was no good. i disconnected the camera and brought it next to my laptop and modem and powered it up with an ethernet cable direct to the modem and a power cable , but it is not showing it`s online. i tried adding it to the hilook app on my phone but it says it`s offline. any ideas?thanks

when i`m there i can view my optiyew ptz on thw optiview software for windows but now at a remote location, only on my mobile devices. i believe it is set to dhcp but the mobile apps do not show an ip as it was installed by serial number.any ideas ?

i have 3 hilook ptz cams using ivms 4200 software to view them on my laptop and phone when i`m coneccted to my home network..when i`m outside the network one cam says offline on my phone the other 2 no problem.any ideas?

is it possible?

my dvr is maxed out with cameras and i have a couple of extras , so i want to convert them to ip cameras if possible

i have an optiview dvr and cameras that i can`t view outside my home network.

i have 2 different surveillance systems that i would like to view on one screen ,is there any such software?

i have 2 different surveillance systems that i would like to view on one screen ,is there any such software?

i`m trying to connect my new ptz cam to view on my optiview system with hard wired bnc cameras.the new ptz is also opriview but is ip .i try to use the software to add the camera but it doesn`t show up

the camera is not wireless , it is connected to my remote router via ethernet. i am able to view on hilook vision app on my tablet but can`t view it on my laptop or phone. s not

i just got an optiview dvr and want to add my remote ptz camera to it. it is only connected to my remote router and not to a dvr.is it possible?

can i add a wireless camera to my optiview dvr?it will support uo to 8 ip cameras.i`m trying to figure out how to add more cameras to view on my laptop.

the dvr is an optiview hdvr64k-q2a1 camres nightowl wcm-sd2pou- vu -v2-jun.

i have a nightowl system the nightowl connect app for my laptop used to work fine but now i can only load 6 cameras out of 16. if i try to load all it freezes .the tech help guys are trying to tell me it has to do with windows updating or some bs like that. the same programme works fine on my other laptop.is there another programme i can get to view all? thanks for any help

i have a cobra system and a nightowl system.one is here and the other in mexico .i can view them both seperatly but i want to get them on the same screen .i use nightowl cam view and the cobra view on my laptop and a couple of different apps on my phone.i just want to get both systems up on one monitor in my house.i tried blue iris but can`t get anything to work on that.any ideas? thanks

i have 2 seperate 16 channel dvr`s that i want to connect to view on the same screen.is it possible? thanks fro any help

i have a nightowl system in mexico that i can view no problem.i also have one here at my home in the states.i was able to view both in the past but the power went out at the mexico location for awhile and all i could get was my house here.now the power is back on in mexico and i can view that one again but now i can`t get my house here to connect .i tried with my laptop and phone with no luck.i tried a couple of different apps on the phone and no good .i tried deleting the home dvr and and scan it again but connection fails.any ideas? thanks

no can`t view on my home network.like i said i was able to view on my home network before the mexico power went back on and i was able to view both before i lost the mexico feed.

i have system on our house in mexico and have been able to view all the cameras from here in the states.yeaterday i had to get a new modem from my internet provider.now i cant`t view my system.i can still view system that i have on with my house here in the states.i tried with my cell phone as well as my laptop and no good.any ideas?thanks

i have a nightowl system setup at my house here in the states.i also have system at my house in mexico.i an able to view both on my cell phone but trying to figure out how to view them both on my laptop.i am able to view my usa system but can`t get the mexico dvr setup.thanks for any help

i have a next door neighbor who put up a camera aimed right at our front door.i am sure he has the right to aim it anywhere on his property but this guy is a pain in the butt,and it has been one problem after another with him.is there a way to legally block that camera with an infrared signal or something like that?

it was working fine until a couple of days ago.i can view all my cameras on my tv monitor but now they all are offline on my laptop.laptop and dvr are on the same network.i am in mexico and also have a system in the states that i can view on my laptop no problem.i had been able to view both dvr`s but now i can`t.same goes for my phone ,i had it a few days ago but now connection fails.no settings were changed on the dvr so i can`t figure it out.an ideas?

i have a night owl system and it has been working fine until last week .the cameras are red and i am not able to open them.i`m in mexico and i am able to view my cameras from the states but i lost the the cameras down here.i tried changing ip and also rescanning the qr code.i even deleted the programme on my laptop and reinstalled.anybody got any ideas?thanks for any help