bruin8uclap

Hello, I have an Eyemax DV9120 system installed at my hotel with 16 cameras. I believe the box was built by Eyemax as well. My disk cache says 37 percent full, but when I go to play back the video through the search function in the software, there is nothing there to play back! Unfortunately, the company I purchased the system from has gone out of business so I cannot get any more help from them. Any help would be vastly appreciated. Thanks.

I have it set to M now. I think that might have solved my problem. Thank you very much for your time, everyone!

First of all thank you so much for all of your help. I set hardware acceleration to halfway but this did not seem to solve my problem. Device manager lists 2 ATI 9750 GPU's: ATI 9750 ATI 9750 (secondary) I also checked the event logs and this is what pops up once about every week: Event ID: 7000 Philips DVR Board service failed to start due to the following reasons: The system could not find the file specified. The app claims that 77 percent of the harddisk is full yet there is no video to be seen!

1. I do see video while in status and control, just not in search. 2. I do have the admin password. 3. I have seen video in search. I believe you answered my question from before concerning the disk full status (thank you so much for that BTW!). I solved that problem, and had just assumed that everything was back to normal. However, upon trying to search for a piece of footage, I discovered that there was no footage in which to search. Thank you again for responding to my query!

Hello, I have an Eyemax DV9120 system installed at my hotel with 16 cameras. I believe the box was built by Eyemax as well. Problem is, I get a reading saying disk full and I cannot seem to clear the video! I have tried doing this manually but when I delete what appear to be the video files, I get a message saying that DVR cannot initialize. I have looked through the manual and have found no answers. Can anyone help me out? Thanks! Mike

Thank you so much for your help! I was expecting to see an email notification when a reply was submitted and was furiously submitting emails to the company. I was able to finally clear the cache and my system is working normally. Thanks again.