wilderbee

Hey thanks. I actually just got it going this morning. Turns out I needed to enable the notifications, in the HIK-CONNECT app, (not ivms-4500) and I am not getting the smart events coming through. I am considering trying Dahua... Hikvision has been good, but so complex, with so many tools and versions of things. Not looking for Nest simple, but man...Hik is tough.

I have tired many different things, including back and fourth with Hikvision support to get what I would call a simple, necessary function from my NVR working.... PUSH NOTIFICATION TO MY PHONE, WITH NO PORT FORWARDING ON MY ROUTER I would think the hik-connect/ezviz p2p connection could handle all these push notifications, but it only seems to be able to handle the basic motion detection notification. And lets be honest, that type of motion detection sucks. I have intrusion detection working pretty good now, but unless I am in my home network, I don't get notifications. Anyone know if this is just the way it is? If I want smart "smart events" pushed to my phone, is port forwarding the only way still? If so, any other camera brand out there have a better system to notify you remotely? Thanks!

Well, this system is up and running fine and all I did was reboot the ISP rocket hub router. Shame on my for not trying that, but it seems to be working now. Thanks for the input.

So it turns out the only problem was the camera was set at too high of a resolution. I turned it down to 1080p and everything started flowing. I am guessing that the higher resolution it was on (can't remember what it was now) is only intended when the camera is hard-wired?? The 2.4Ghz connection on this camera just couldn't handle it. Hikvision cameras at the moment are only 2.4Ghz on the wireless.

It appears I may have some funky issue going on with the clients repeater. It appears like a regular access point setup, but on further investigation the access point in the office (the one I am wireless connected to with the camera) is a Netgear EX6200. This unit can connect both wirelessly to the main router, and via ethernet cable (like stock standard access point setup). Seems the person I am putting this camera in for has done both, which I don't think can be helping anything. Also, I've read online with people having issues with this EX6200 and not having devices that are on wireless communicate with devices that are wired, even though they are in the same subnet etc.. So, that is my setup. Yes, the camera and NVR are on the same subnet. I do not have port forwarding setup. Such a frustrating issue. The camera can be viewed through live stream on NVR, but only sub-stream and the latency is horrible. Yet, hik-connect viewing remotely is just fine, even on 3G. grr. I am going to go rip out that Netgear extender and give it to someone I dislike, and replace it with a regular wireless router in access point mode. I will report if this works.

Hello, I have just installed a new IP Camera/NVR and am having some sort of networking issue that is driving me NUTS. If anyone could comment I would greatly appreciate it. NVR: DS-7604NI-EV1/4P Camera: DS-2CD2132F-IWS The system is setup as follows: IP Camera(wireless)Wireless Router in Office(Ethernet cable)ISP Router. When I try to view the camera feed through the web GUI on the NVR, I get black screen when viewing high quality main stream. When I select sub stream, it is VERY choppy and slow. The menus are also very slow to load and navigate. The same when I go to the GUI of the camera (even worse). I would blame this issue on the wireless signal to the camera, but when I view the video feed on Hik-connect/ezviz it is perfect! (even when I turn the quality up to ‘clear’). When I connect my laptop to the wireless signal from the ISP router, I can only see the camera IP show up in SADP. When I connect my laptop to the wireless signal coming from the wireless router in the office (“extender”, different SSID) I can see both the NVR and Camera in SADP?!?! I feel like there is some setting in one of the wireless routers that is making communication on the LAN almost impossible? Any comments of what to try would be greatly appreciated. Thanks.

Thanks for your reply. I actually didn't port forward anything. I left the NVR the way it was new out of the box (other than enabling DHCP for it and the cameras). The port 80 bit was just the port setting the NVR came with that I noticed while browsing the configuration screens. Thanks again.

I just installed a new Hikvision security camera system kit (I7608N2TA). Everything went great until I connected the NVR to my home network. Once the NVR was networked, my computer could no longer navigate to any websites?! I thought it must be the NVR somehow so I unplugged the NVR from my router and I could go to websites again. Internet Explorer would say "This page is not responding". I ran the always useful windows troubleshooter (which actually told me something this time...) and it said "Problem found. Website/s is online but isn't responding to connection attempts. The remote computer isn't responding to connections on port 80, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. The "port 80" bit has me thinking it has something to do with everything, as my NVR is set to port 80. Considering trying to change it to port 90 this evening and see what happens. Anybody encounter anything like this before? One more thing worth mentioning is that the internet source is a "cellular rocket hub" as this system is in a rural area.