Sentience Security S

LTS isn’t DIY. The system you suggested is, and can be purchased at Costco. Do you install or just sell equipment? You and your equipment are a joke, Tom, and anyone who uses google can figure that out with a simple search. And Lorex isn’t made in the FLIR factory, that’s another lie. Lorex equipment is Dahua OEM. FLIR is made in a FLIR factory. I run into FLIR equipment all the time, the professional stuff sure as hell doesn’t have “Lorex” plastered accross it.

So what factory manufactures Lorex then? Is it Dahua? I rest my case. No real professional installs Lorex. I’ve been in the industry for 12 years and I’ve seen plenty of fly by night companies installing Lorex, but no professionals. You keep selling your 2 star rated equipment and I’ll keep installing my 5 star. As a business we have hundreds of reviews and have never received below 4 Stars. Yeah, that’s hard to say isn’t it?! I bet you can’t say the same for yourself.

I can be facetious if I want. It’s a free country last I checked, and I earned the right to speak my mind.

Yeah, I would like to see that as well. I’ve done a very similar job to what you are describing in the villages Florida and I would like to find a way to help you.

Lorex is not FLIR. Flir just purchased Lorex and I know for a fact the systems they sell are garbage. I replace 10 or more of them a month. Again, I get that you sell Lorex, but I stop taking any “professional” seriously that installs equipment you can buy at Costco. I’m guessing you are not an install company, so you have very little room to talk about installs. I’ve seen you make false claim after false claim while you desperately try to convince people to buy your junk. We don’t need to do that. Our customers come to us because of our reputation and other customers who have referred them. We would never risk our reputation by installing junk like Lorex. Your mileage obviously varies.

Like I said said, we never use it and never will. So my knowledge on it is limited. We are a professional install company, we don’t sell DIY anything.

https://ipvm.com/reports/flir-dahua-back Maybe you should stop peddling your garbage here and stop making false claims.

Oh really? What is it then? What OEM are they using?

There is no such thing as closed ports for a DVR that is able to communicate with a remote device. It doesn’t work that way. Those QR code readers blow a hole in your firewall so they can communicate with outside servers or they bypass your firewall altogether allowing very easy unfettered access to your network through your DVR.

I would believe that, but I am also certain that doing manual port forwarding is much more secure. The webinars I watch from hikvision all the time indicate this to be the truth. As a hikvision authorized distributor and retailer I can’t suggest using the pt cloud function.

Hik DVR systems automatically overwrite the oldest recorded data. There is no reason to delete individual clips or days. That’s why you don’t see an option for it, because it is unnessary.

Does your friend own a trash can?

Stay away from those Costco brand cameras. Lorex is garbage rebranded Dahua, so is Q-see. Consumer grade equipment isn’t designed to last, it is designed to fail so that you have to buy new equipment periodically. I would go with hikvision, but you really don’t need to pay so much for it. I usually pay about $175.00 per 4.1MP turret dome with matrix IR and 130ft night vision with a 3 year warranty. It’s good equipment, you can’t really go wrong with it.

Not sure, I never use it. We would never use a QR code setup option.

Are there no light poles anywhere near this location? What about tall buildings? You can bounce the signal from a low point to a high point and then back down if you need to. If there are buildings above the tree line in the area you might want to think about contacting the building manager to see if you can install some equipment on the roof for the relay equipment.

That’s insteresting information considering Dahua DVR’s are being hacked left and right. And Lorex is Dahua. I can see that you aren’t an installer or an integrator, you just push crappy DIY equipment. I get it man, got to try to save face so you can get people to buy the cheap garbage you peddle. But there is a big difference between what I install and Lorex/FLIR. The difference is quality, warranty, support, service and longevity. Lorex is not quality equipment, period. Not sure what “professionals” you are selling Lorex equipment too, but I would say that anyone who installs Lorex is far from a professional. And I guess 12 years experience, multiple government, commercial, Fortune 500 company, and multi million dollar installs makes me a novice. Have you ever heard of not putting your name on garbage? We don’t accept every contract or every install. We are a boutique company. We offer the best for those who want the best. For most residential jobs we use hik, but we also use axis, arecontvision, speco, pelco and Bosch. There are different calibres of customers with different calibres of equipment.

I would suggest setting up the VCA and smart event features. They make searching recorded video much easier.

What we usually install is Hik OEM and the server port is 8000, RTSP 8558, HTTP 80 and HTTPS 443. I believe it’s the same across the board.

All I know is what I see. And that’s 5-10 instances per month where we have to rip a Lorex system thats been installed for less than a year which has multiple camera failures, DVR hard drive failures, IR failures, washed out image, and just generally bad manufacturing. The equipment is bottom of the barrel cheap. I get that you probably sell Lorex, but I’m not the only one that has a problem with them. You can refer to the thousands of negative reviews online. And hikvision DVR equipment is COMPLICATED it doesn’t suck, it’s professional level equipment not DIY. I have over 1,000 systems installed in 5 states and the failure rate for my equipment for a 5yr period is less than 5%. I would take the Pepsi challenge against Lorex any day.

Because it uses default port settings which are easy to find online. You really should set up customer ports.

Noted. But I still think he needs someone to do a Remote Desktop to check the settings. That would streamline things immensely.

They run the same VMS. One model is just enterprise level, and the other advanced. The more expensive one comes with a bunch of features you probably won’t ever use.

Only real way to do that would be to check the recorded video. I’m assuming you have it set up to motion detection recording. So go walk around in front of it for a minute and then use your GUI to go into the recorded video and see if you have anything recorded. Also you should probably check to see if it’s an issue with the camera or the DVR. Switch a camera connection with that one to see if the other camera comes up on that same input. If not then you have a bad input on the DVR, if so then you have a bad camera, cable, or termination.

Doesn’t sound bad to me. But that camera is likely made by a larger manufacturer who uses Dahua or hikvision OEM. And don’t worry about motion detection, that’s done via software. The motion sensors don’t “go out” over time. You need to figure out who actually makes that camera and then look up the reviews for them.

Usually to use the QR code for hik OEM you need to set up pt cloud. There should be an option on the app for that. Then scan the QR code through the app and it will work. This will cut BIG holes in your firewall though so I wouldn’t recommend it. Manual port forwarding is always best.