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loicremy

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  1. Hi, I have an issue when atempting to upgrade this PTZ camera. Actual software version is : 2.400.0000.9.R.4, Build Date: 2016-05-25 I downloaded last firmware 2 files on Dahua website : DH_SD-Mao-Rhea_Eng_P_Stream3_IVS_V2.600.0000.2.R.20170905.bin General_SD50XXX-HN-MAIN_MCU_V2.300.0000000.10.R.170926.bin When I started upgrading with first file,after seconds, I got the 'File unmatch...' error, camera rebooted, the software version was the same and all camera functions stayed ok. Unfortunatly, I made the upgrade with the second file, got no error messages, camera reboot but since that, PTZ commands are not working anymore. What could I do to solve that. I noticed the ' (-S2)' mentioned at end of product name on Dahua website. What is the meaning of that mention? Is there a difference with my camera ? Thank you in advance for assistance ! Loïc
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