I'm trying to connect to our Honeywell HRDP DVR system from a mac using the HFRVSM Remote View Software. Every time I try to connect I get the error "connection failed". I have verified that the configuration and password are correct. When I use the HRDP Remote software on a PC it works just fine. We're a mac shop so we would prefer to connect via a mac. I tried the IOS app Remove-View and received the same error. Any suggestions?