mcmental

Morning all, I have got the ptz connected and it does it’s first check when I connect it but I have no video or control over it from the dvr, the infra red lights are on. I am just using the power supply that runs the other cameras(tried it on its own and also with the other 3 plugged in just Incase there wasn’t enough power?) when I go to the app on my phone I can move the camera but still no video

The cable I got with it has rs485 connection and I have the adapter for the dvr side. which would you say is best option Tom? thanks

hi there i have the above dvr and some 720 cameras, i recently picked up a ptz camera made by ony-x mini bullet ptz camera, now ive tried to make it work BUT i cant, the camera lights up and does a move round but i cant get it onto my sytem to view it, any help would be great please.thanks

evening all, i have the qvis dvr and cameras using the bnc cables, im wondering if there are any cameras with audio i can buy and use please? thanks chris

all sorted now, suddenley had a brainwave and remembered the password. thanks

Hi. Switch your recorder off for 20 mins then restart. Then try each of these codes 008756 437056 246904 tried all 3 tom, none worked

thanks tom

hi i have qvis pioneer and have forgotten my password. date is 2018-08-23 please can anyone help? thank you

Any help please? @tomcctv ?

hi there, i have changed my internet and also email and i need to get into my system to change the settings and guess what ive forgotten my admin password, is there a way someone can help me please? the date showing is 2018-08-23 @tomcctv can you help with the unit please? many thanks chris

well i changed my email password then i went back to the dvr and put the new password in and it started working, well for about 10 mins then it told me wrong username again. any ideas please???

still no joy if anyone can help?

well i give up now, ive followed everything and still get username error. enable is ticked changed passwords got correct smtp correct port rebooted router and dvr no option to tick pictures

still struggling with this, i have now tried gmail,tiscali,virgin email accounts, even tried setting the dns after speaking to @tom. every one of them tells me wrong username. will i be best doing a factory reset on the box and starting again? thanks in advance chris

Morning all, i have just installed my new dvr and im struggling with a couple of bits so im here asking for help. i had the email setup so it sent me an alarm if the motion detected anything this just send an email telling me which camera but i was wondering if theres a way to send a snapshot? im using explorer app and that gives me the option but it doesnt do what it says on the tin!! now i noticed this morning that not 1 of the cats on the street have triggered it to send me an email so i went into the menu and now it tells me my email username is wrong( it was right last night when sending emails to me) im using a tiscali email address with port 587, itried to use my gmail address but it didnt work at all. i have virgin internet at home. any ideas please????