Rob2

Is that with or without the 'serial' cable ? Honestly not trying to cause problems but you seem to be overly negative and after making 4 complete errors in your first reply are just backtrack googling and generally trying to obfuscate.

Thanks for your help but maybe we are talking about a different machine? D1 according to literature, anyway certainly way more than CIF. MPEG4 but not h.264 yep.. sadly was well aware of that. I think you misunderstood what I meant by 'down the phone' - nothing to do with networks just an eight-digit numeric code generated by tech support from details given about the unit. It has a built-in web server and presumably if I can be bothered to cludge together an XP box or some kind of VM can enjoy the ancient application support.

Oh.. well according to serial no. label it will be 9 in January and online manuals/spec sheets show recording to D1 and various network/online viewing options. Reset can be done down the phone though as I was started on that process - too many model numbers

Any help with an Admin password reset would be very much appreciated. I was very close after being passed to Vista technical support by a very helpful person in sales but being honest meant that my answer to 'which company are you from' did not pass go I was probably doing OK but running upstairs to get in front of the unit seemed to throw a spanner in the works!! Anyway the guys at Vista were very helpful but it seems it is not something they are permitted to do. I can supply all the details/serial/date time etc and would happily do a paypal to cover the time of a phone call/algorithm use if someone has the required connections. I expect I could pay a visit to my local authorised dealer but it would probably cost me more than the unit did!! Just trying to put some of my own equipment together for fun as I should be doing the SIA license soon.