Kawaii81

Hello all! I have the Samsung security setup and have had this system for about....3 or 4 years now. Never had any problems with it. I recently noticed that my date and time were WAY off. So I corrected the date and time, logged out, restarted, logged in...and everything was fine! I didn't think anything of it after that. A few days later, I noticed again, it was off. So I did the process once more. When I did it that day, everything ran was fine. A checked the following morning to make sure...But I noticed that the date was the next day's date, but the time was correct. So, it jumped forward a day. For example: I corrected the date on June 20th, the next morning when I check, it will say June 22nd, instead of June 21. If I run into the weekend (we are not open on Sundays) the TIME will also be incorrect as well as the date. So, I am not running into an issue with the timestamp resetting or anything like that...It seems to be a glitch in making it go FORWARD. It's just confusing the poo outta me right now because I've never encountered a situation like this in any electronic in my life. I have tried setting the DST (? -- DTS?) I have tried setting the GMT setting. I have logged out and rebooted. I unplugged everything. Still no success -- obviously . It is not hooked up to the internet. It does have a surge protector battery backup. I do not know exactly what the model is on the system. It's just the generic one you can get at Sams club. I can't check at this moment because I am not at the shop. I am so sorry, but any advice on what I can check up on would be appreciated greatly. Thank you all so much!!! Jay

Alrighty, I'm back! You were correct that it was the 2032 battery in the system. But after I changed the battery and checked the next day, the date and time is still jumping forward.? Is there something else I could possibly check? Jay

Sweeet! I will try this as soon as I can! Thank You!!!

Hello all, I hope I can find some assistance here. I had a camera system put in December. I had to change my internet provider from AT&T to Suddenlink because of upload speed issues. I installed SpecoOne on my cell and was able to see my stores cameras just fine. I had service all throughout the Christmas and New Year holidays. Then all of sudden I am not able to view the cameras on the cell. I have not messed with any of the settings or the system. I called my security company and they came out and - essentially I was billed 95$ for them to tell me that they couldn't do anything :*( , that the issue is with Suddenlink because they are locked out of the modem. I called Suddenlink and they said because I am using my own modem, they can not do any troubleshooting on it. So I went home, got the info for my modem. Fiddled around with it for 3 days straight. I find: TCP port - 37777 HTTP port - 80 RTSP port - 554 HTTPS port - 443 are open, but I cannot get the UDP port - 37778 open. When I port forward it on the modem and it still isn't showing open. Is there anything else I can check? The cameras are working fine, the internet has a good connection. I know I must be doing something wrong with the settings somewhere. My modem is: Arris SBG6950AC2 The system is: Speco Technology NXP For some reason, I thought I could do this, but I may end up having to call the security company again. But I want to know if this happens again, what I need do in the future. I am grateful for any help. Thank you! Thank you!! Jay

Thank you for your response. I did A LOT of research and lots of trial and errors.... I SOMEHOW got it up and running. I STILL don't know how I did it. But this is the last thing I did : I had to add the DVR to the client list in the modem and then changed the ip address on the DVR to match assigned client address. I had done this 2 days ago and when I checked it at the store, it didn't work. For some reason I checked it right before I went to sleep last night and it was up and running!!! Then I checked it again this morning (to make sure it wasn't a dream) and it was good to go!!! I even added the app to two other devices!!! All this before 7:30 in the morning!!! WHAAAAT?!?!!? I'm hitting the adulting thing pretty hard in the face today!!! Again, thank you for your response, I really do appreciate your time in trying to help me out. I hope my one and a half week of worry, misery, frustration, and stress can help someone out there!!! I definitely will keep this forum on my address bar!!!! Thank you! Thank you! Thank you! Jay