suhrud

@larry yes both camera have same firmware. I will try resetting it. But do you think this issue can be caused due to distance or reflection. Or should i change settings?

Hello ! Ip camera model - DS-2CD122P-I3 4mm 2mp I have 2 Ip camers 6mm & 4mm. I have integrated this camera with my weighbridge management software. So whenever truck or a vehicle comes on platform the software captures snapshot or picture using URL. But sometimes it happens that top camera [4mm] doesnt respond to software and software gives 500 internal server error and software only captures image from front camera [6mm]. And when I paste the capture url of 4mm top camera in browser to check the preview it gives me error Status Code 3[Image attached below]. This happens when vehicle is on platform and when vehicle goes from platform the camera works again. And also when url gives status code 3 error when i open live preview in another tab it shows the camera is on. So my question is that is this problem of distance between camera and vehicle or is this problem due to light reflected on camera lens or I am doing something wrong. Please help guys its urgent and important. Url (I use to capture) - http://username:password@192.168.1....olutionWidth=1920&videoResolutionHeight=1080?