Murdock_bassi

Hi Guys, first post and I'm already asking for help, sorry I've been trying to reset the password on a DS-7332HQHI-K4 but I keep getting 'password reset failed, device denied' when entering the code/new password in the SADP tool, trying it on the DVR reports 'incorrect password' I'm using the latest SADP and the device start up time is today's date and GMT -1 hour Serial number is DS-7332HQHI-K43220171209CCWR146367425WCVU Hope you can help