shoreviewsecurity

I logged into the demo and found it interesting. If I understood the FAQ correctly, the only thing I did not like was the fact you have to go through their server to access your system. I personally prefer a direct connection to my DVR without a third party in the middle. Also, I'm sure there is a charge for this?? Also, I noticed that the frame rate must be set very low on the demo as I can see the image update every second. Very easily noticed now because it's dark and watch the time in the lower right corner. Every second the image refreshes. But as I mentioned above, it all comes down to comfort level. If you like the feel, look and believe the support will be there than look into them further. I have not heard of them only because I am in the states and they are overseas?? As far as finding events, this is not unusual especially if you have the system recording 24/7. We usually set our systems to record motion only. By doing so, and when remotely searching for any event that occurred during a specific time frame, the system will only bring up motion recorded video. This method works for us very well when a customer calls and says we had something stolen last night. It was there at 8:00 but not there this morning. All we do is tell the DVR to give us motion events on the cam in question and usually find out what happened very quickly.

This is a long shot but try to power the DVR and power supply from a different outlet/curcuit. Is it at all possible to power the DVR and PS from the same outlet that you hooked the test monitor to and found it to be clean?? OR Maybe one of the cameras is back feeding. Have you tried to disconnect one camera at a time from the power supply?? Or for that matter, disconnected all cams from the PS and connected one at a time?? I hate when this happens. Had a similar issue just yesterday but with 12VDC cams. I isololated the cams causing the problem and powered them with individual PS's. Drove me nuts.

Welcome to the forum

This is a double-edged sword. In my experience most customers do not want to pay for quality (define quality). I have had pretty good luck with equipment I have installed BUT I have had failures and I can usually determine why. In one of our cities the electrical grid is horrible and have also found several properties not grounded or have lost the ground due to the salt air around here. May be a coincidence, but once the ground issues were repaired, all has been OK since. Dead pixels, occasionally but rare. As survtech points out, it all depends on the environment, surges, brown outs, etc, etc, etc I used to keep track of the number of cams I have installed but not anymore. One of the biggest issues I have run into is water migration but have learned to tighten everything as opposed to installing right out of the box and I always bench test prior to installation. I figure spend the time here. I know it will not eliminate a long-term failure but saves embarrassment at the job site. I do know what you mean though. You price a job only to have to go back which eats your profit. I warranty my local jobs for 6 months parts and labor but after that I will replace the component as per the manufacturer warranty but charge a reduced hourly rate. I have never had an issue as I clearly state that in my proposals. It's not so much the money as it is reputation. Although the customer will say, no problem, what is he or she saying to a friend who could be a potential customer but I think our prompt response and having replacement gear on hand makes all the difference.

I certainly appreciate your question and will be very difficult to answer. I recall when I started in my Cable TV career, I thought to myself " I am NEVER going to learn all this stuff " Well, after 20+ years I managed to learn it and succeed. I guess what I am trying to say is that it takes time to learn the tricks. I like to say I learned from the school of hard knocks. I am a member of the 110 club ( you become a member when you drill into an electric line in the wall ). Fortunately not a member of the 220 club but by only a 1/2". Today’s construction is in some ways easier than the older construction. Always approach each job as if it were your own home. Never install lines on the front of a house or business and with CCTV you will want to enclose or secure cables that will be easily tampered with. I assume you mean run the wires from the cams into the attic to the DVR. Yes, that is typical BUT a challenge when the customer wants a cam on the first floor of a home that is built on a slab and the DVR is on the 3rd floor. I really can't and I believe no one will be able to answer your question completely. Trial and error and as time passes, you will become a pro and you will be able to look at a property and know exactly what you will need to do. Actually this was a good question and I'm sure others have thought about it. We just take it for granted and forget we were new once before as well. Good luck

Hello Everyone, I just upgraded a customer from a JS RTA 4 to a JS XLA 16 channel unit. This DVR has been in service for about 8 months. The hard drive is new as I swapped the drives so the customer could still have the old video. I do not want to break the forum rules by placing a link to our site that describes its' features, etc so I will paste them here. We are asking $495.00 plus shipping. The unit has been defaulted back to factory and any necessary technical support will be included as well. The DVR was fully functional upon removal and benched here as well to reset. The DVR is in excellent condition as it was installed in a locked electrical room. I apologize in advance to the board moderators if I have broken the rules. Here are the specs... The JS-RTA 4 channel is an enterprise class digital video recorder utilizing H.264 hardware compression Texas Instruments DSPs. The JS-RTA can push real-time video and audio recording at a full 2CIF resolution on every channel or 15 FPS at a full 4CIF(D1) resolution on every channel. That’s 4 times the resolution as the standard CIF resolution. 2CIF is required to take full advantage of today’s highresolution cameras. Remote viewing, playback, configuration, upgrade, eboot, and backup are all standard on the JS-RTA. The embedded web server enables users to perform all these remote function via an Internet Explorer web browser, eliminating the need to install software. Client software is also included for central monitoring and alerts for multiple JS-RTA units. Dual streaming configurations are also a standard feature allowing high resolution recording on the unit locally, while lower bit rates and resolution are used for remote viewing, conserving network bandwidth and increasing remote viewing quality and performance.Two-way voice talk and audio over the Internet is also standard on the JS-RTA. There are too many features to list, but some of the following include: 10 simultaneous network users, RAID storage, FTP record/backup, email alerts, DDNS support, 3D intelligent PTZ control, power failure auto-recovery,DVD-RW backup, user management and much more. Full featured 3rd generation digital surveillance technology utilizing a Linux embedded OS, embedded web server, and Texas Instruments DSPs bring together the most powerful network-based digital video recorder available without sacrificing usability. The Internet Explorer built-in web server provides real-time video and audio monitoring over any PC with an Internet connection. In addition, the web server allows recording to the remote PC, remote playback, remote configuration of the DVR, remote feature upgrades, remote backup, PTZ control, two-voice communication (VOIP), remotely view logs, and much more. Hardware & Performance H.264 Hardware Compression Pentaplex - Live/Playback/Record/Backup/Remote Access Embedded Linux RTOS for reliability High Performance Embedded Microprocessor and Texas Instruments DSPs for performance Real-Time Record at 2CIF Can be configured for 15 FPS/channel record at 4CIF (D1) Sync'd Audio on all channels VOIP 2 USB 2.0 Ports - 1 for mouse, 1 for USB HDD, CDRW, DVDRW, flash drive backup Internal DVD-RW writer 6 SATA Hard Drives Bays, even with DVD-RW installed VGA MonitorOutput Spot Monitor Output (not available on 4ch model) 10/100 Network Interface Ease of Use Jog/Shuttle Control - For fast forward/rewind and frame-by-frame playback Graphical User Interface with on-screen menu tips Front Panel, USB Mouse, PC Keyboard, and IR Remote Control USB Mouse - Simple point and click setup and use Simple Setup - Configure all channels with one setting System Defaults - Power it on and it starts recording 24/7, motion detect areas default to entire screen. Hard Drives are plug 'n play and do not require formatting, saving time and configuration RS-485 and Alarm connections are screw terminals for quick setup Versatility Independent Channel Configuration 2 Channel Independent Simultaneous Playback Simultaneous Recording Methods Advanced User Management Variable Bit Rate or Constant Bit Rate settings per channel Ease Backup Methods - USB devices, CD-RW/DVD-RW, network backup Functions RAID 1 - You can set specific hard drives as redundant. System will record to the primary hard drives and the redundant drives simultaneously for data integrity. Protects recordings from hard drive failures Hard Drive Hibernation Technology - Drives will power down when not in use, conserving energy and increasing the life span of the drives HDD Status and Problem Alerts via email Power Failure Auto-Recovery - If there is a power loss, system will automatically boot and start recording once power resumes. Scheduled Auto-Restart and Auto-File Deletion Digital Zoom Privacy Masking - both on record and/or live Motion Detection View Tampering Alerts Video Loss Alerts Configurable Live Channel Sequencing Multi-Protocol PTZ support via RS-485 Fluent PTZ control PTZ pattern, tour, and preset setup 3-D Intelligent PTZ Control - control PTZ by simply dragging your mouse to the location you want to see and zoom using the scroller PTZ Triggering on motion detection or alarms System Info - Hard drive status and recording times on each drive, bitrates per channel currently in process, online users, etc. Networking Dual-Stream network configuration - Separates network quality and FPS settings from DVR recording settings. Allows you to use high resolution recording to the hard drive and lower resolution and frame rates for fluent network transmission. VOIP - two way voice chat between PC and DVR Complete remote access including live view, playback, configuration, upgrade, reboot, system status, and backup via Internet Explorer Central Monitoring Software with up to 36 camera display 4 Channel Simultaneous Playback Email alerts for all system alerts, motion detection, alarm triggering, etc. Low bandwidth remote viewing supported PPPoE - for DSL direct connection DDNS via dyndns.org or no-ip.com (free DDNS providers) DHCP for automatic network configuration FTP for off-site redundant recordings. Upon motion detection, alerts, or schedule unit can simultaneously record to an off-site location to an FTP server. Prevents data loss in the case of DVR theft, destruction, or hard drive failures by automatically sending recordings off site via the Internet. 10 users simultaneous network viewing. Up to 10 users can simultaneously view all channels of the DVR via the network or remote locations. IP Address Filtering and Connection Blocking IP Connection Log NTP - Network Time Protocol, allows the DVR to automatically sync with correct time/date H.264 Texas Instruments DSP Technology 120 FPS 2CIF or 60 FPS 4CIF High Resolution Recording All Channel Sync'd Audio Locally and Over Internet Powerful/Feature Rich Client Software 6 Internal Hard Drive Bays No Hard Drive Size Limitation USB/DVD/CD/Network Backup Easy USB Mouse Control VOIP (2-way audio over IP) Extensive Industry Leading PTZ Compatibility and Functionality One Click Daily Back-Up Feature Record Locally AND on ANY Remotely Connected PC Playback Files With Windows Media Player Format Powerful Network Feature Gives You The Power To Control Bandwidth Access All Setup Functions Remotely Ready to ship in an original box with ALL accessories. Please PM or email with any questions. Thanks Mike

Hello and welcome to the forum. We look forward to your input.

Good choice. I come from the cable TV industry. 50ohm/75ohm, what's 25 ohms???? You know as well as I that shielding is important but not as critical but should be a concern. Again, good luck and have fun.

Thanks! If I can help in any way with your effort, I am a PM or email away. I will do the best I can.

Hi and welcome to the forum... I have had mixed results using cat5. In the beginning, I only used cat5 but not too long after I switched to coax. Yes, more expensive but less trouble in the long run. They do make 4 channel cat5 to coax converters whereas you can run one cat5 cable and haul 4 cameras. Baluns are not required as at each end the camera/DVR will connect to the converter via BNC connectors. As far as powering over cat5 again mixed results. Long runs and a camera requiring a lot of amperage draw will not work as cat5 is 24 gauge and line loss is significant. It's a toss up... I personally will only use coax BUT have used cat5 as recently as last week where I had to install 3 cameras on a rooftop. I ran cat5 AND separate power lines through 1/2" conduit using the above-mentioned converters with good results. Otherwise running 3 siamese cables through a very limited space would have been almost impossible on this property. In my opinion and past experience, powering and running video through the same cat5 cable has been problematic. I am not saying it did not work but I am very critical of my work and the end result. The bottom line is this... cat5 is not shielded but coax is. You have to be careful where you run your cat5 staying away from fluorescent lighting and the like. Also, I like to install as few components as possible. Less components means better reliability. I hope this has helped. I probably added more confusion. When in doubt, run coax and price the job accordingly. Remember, time is money and once you complete the job, going back costs money and possibly your reputation. Thanks and good luck with your project. Mike

I have also attempted wireless with extremely poor results. As mentioned, will work today but may not tomorrow. I have turned down jobs where the customer has insisted on wireless. It's just not worth the headache. I can guarantee performance via a cabled system but with wireless, just way too many variables.

Welcome to the forum

Welcome to the forum

Welcome to the forum

Thanks Dop. I just sent you an email

Hi and welcome to the forum... I downloaded the manual and I think I can help you First, you will need to set up a free account in dyndns. In the DVR fill in as follows. I created a step by step webpage on how to set up a new account and hostname in dyndns.com just in case you also needed help there as well. http://shoreviewsecuritynj.com/dyndns.html Page 19 in the manual at the bottom... User Name: This is the user name you used to setup your dyndns account Password: This is the password you used to sign into dyndns. Domain Name: This is the domain name you created in dyndns. For example, yourDVR.dvrdns.org where as "yourDVR is the unique name that you created. Also, you will need to determine your DNS1 IP address. On a computer on the same network as the DVR go to start, all programs, accessories, command prompt. Type in ipconfig/all ( assuming you are using windows ) The "DNS1 IP address will need to be input into the DVR's network settings. Page 18 at the bottom of the DVR manual. Make sure you sign up on dyndns first then set up the DVR. Once complete, you may have to reboot the DVR. Also, insure you have the DVR's ports forwarded or it will not work ( a whole other story ). Although the IP address may update in dyndns, if you don't have the ports forwarded correctly, it will not work. One other thing... depending upon your ISP, they may not allow you to log into your DVR by using your public IP address. Most DSL providers are like this. In other words, if you are at your PC and this PC is on the same network as the DVR and you type in your IP address or dyndns address it may not allow both outgoing and incoming connections. You may be doing everything right and trying to access using your public IP address. OK, let's assume you can log into your DVR using your public IP address. In the browser, type in the unique name you created in dyndns and it should redirect to your DVR. I hope this has helped. Good luck Mike

Hi Everyone, I have a customer who, ever since his system was installed, has not been able to log in remotely. I did not install this system. I know why because the default ports on the DVR are blocked by the ISP. Local access, of course no problem. I am trying to change the port settings via the webviewer to ports that are actually open on our ISP. Funny thing is when I log into the webviewer on the local network and navigate to the network config, it says "read only". We are logged into the DVR under admin rights. My question is this... is this a function of the viewer to not allow certain config access via the browser and I wonder if by accessing the DVR directly, will I be able to config it that way?? I wish I had thought of this while there. No problem, only a few miles away. I figured I would reach out to the EverFocus pros out there to see if I am right. Thanks in advance Mike

It's very possible the DVR will only allow video from one or the other output. It should also be baseband video. Try disconnecting the VGA and you may need to reboot the DVR and see what happens.

That's great news and I am sure Soundy would agree, it was a pleasure. I thought I heard what sounded like a drum roll here in New Jersey.

Soundy offers good advice above but you may try one more thing. If you have a separate plug in power supply, try powering the camera at the location it is installed. If the cam works then it would suggest a faulty power lead. If it does not, then I would suspect the coax to be the issue. You may also try to ohm out the coax and power lead to see if they are damaged. What I have done in the past is to first, without any connectors on either end, attach an ohmmeter and read the resistance. It should read open. If there is a sheet rock nail through the wire you will see an indication of something other than open not unlike what you would get by touching the two meter wires together when set to read resistance. Remember, without any connectors on either end and by placing one of the meter leads to the shield and the other to the center conductor and the cable is not damaged, there is no path back to the meter. Somewhat like completing a circuit. I would do this for both wires coax and power. Also, re-reading your post, I think by sending an analog signal through the coax may be misleading. The signal strength may be off setting the damaged coax. After spending over 20 years in the cable business, it depends on what frequency you are sending. I would suspect you are sending the signal from the IBM Home Director video distribution system on a higher channel say in the 70's?? Cameras use baseband video. In other words, and generally speaking, if the center conductor is compromised, you will see degradation on the lower frequencies whereas it usually will not affect the higher frequencies. Whenever I noticed the lower analog channels to be an issue, I immediately knew it was a dirty center conductor or bad splice. I hope this made sense and please forgive me if I offended your knowledge in any way. Just trying to make it as clear as possible. Thanks and good luck Mike

There is a member on this forum who has had experience with these cards. He goes under the name of dopalgangr. Maybe you could reach out to him and see if he can assist.

I have found that you may have to hit the compatibility tab ( in IE8 )as well in order for the viewer to display properly. May not be applicable to your issue but someone may also have this same issue out there and thought I would post our experience.

Your welcome. Hope it works out for you.

Hi and welcome to the forum... It is very likely your ISP is blocking port 25 ( out going mail ). You may have to buy a third party service in order to get this to work. Our DVR's are also able to send email but our area's ISP ( Comcast ) blocks port 25. We use no-ip.com. Very reasonable. Hope this has helped. Mike

Hi Tom, It is my understanding that this port is used for access in case the unit needs to be restored?? I have never had to use this feature so I can't comment on exactly how this is done or what other "access" can be accomplished using that port. I did reply to your email but have had some issues with email as of late. I have since resolved it. Thanks Mike