valboosky

Hold down the control key when it boots. It will prevent the software from launching on startup

The constant reboots coudl be caused by a hard drive issue. Try formatting all drives except the C: drive. To go to windown, hold down the control key as it is loading windows, this will prevent the software from launching.

You might need to turn that feature off. It's under setup and security.

i know how to reset the pin codes. let me know if you need my help.

go to the schedule menu under setup. if the line is red for that camera, it is disabled. change it to green for active.

The previous statement is incorect. Version 2.6 actually runs on Windows 2000. It is the only 2.x version to do so. It is the LT version of 3.2. If your drives are missing. Go out to windows and look at the contents of the drives other than C: There is a file called volumeinfo.xml open this with notepad. Change the line where it says 1 Change the 1 to a 0 and save the file. You should have your drive back in the software. you will need to add it in the Setup, storage section

Get a USB-422 converter. You can use the one from B&B Electronics (USOPTL4) or the Kantech device (USB-485) the DVR needs to be runnign 4.2 or above and you can use the customer handler from the AD website. Regards,

You have to use a software called Network Client for Remote Viewing. Every Intellex comes with 1 user license for this software. In order to view this from a web page. The Intellex needs to be running version 4.1 or higher. Regards,

with just regular maintenance, change of hard drive, fans etc... the intellex will last for many more years. We have Intellex units with version 2.2 still out in the field and those are from the late 90's. Regards,

is this the windows password? or does it say enter pin code?

What brand of camera is this? model? could help. I know of certain problems with cameras like this when camera blocks overheat and the difference in brightness can cause this.

AD Makes a Pelco P customer handler for the Intellex Ultra. The only thing is that you will need to run 4.2 or higher. I have attached the handler. Good luck Pelco_P.zip

If you still have this problem , let me know, I can help.

you cannot interface the ADTT16E with the AD 4 Channel encoder the AD encoder has a sensornet output and you can control the camera for the web GUI of the encoder. Regards

Sorry, it does not, however it is the only AD matrix that will do UTC

ive never had to do this adjusment recently except on matrix switches, used in places like TV studios not needed in this type of DVR regards, Val American Dynamics

If you have an EIM (small beige box, with DB9 connector and RJ-45) then you for sure have an ADTT16E that puts out sensornet and sensornet only. I can't think of a setup where it would work. Val, American Dynamics

Very interesting. I have only seen it with 4 monitors. And that took a pretty impressive computer. Quad Core with Dual 8800 GT and i Can still see video lag when CPU load hits a peak. Very impressed that you managed to get that kind of hardware to test it out. I guess you were really devoted to finding the limits.

This is very interesting - How come your DVMS series systems are shipped with maximum 750GB?? How about when someone raises question for more storage, you offer only ESM solution? I can bet the fact that you have never seen 4TB internal storage Intellex and the main reason is that we are the only ones doing it.. I can prove it, can you? I have seen it, everyone in the business has a lab to test this in. Why are they only shipped with 750gb? Probably for business reasons. Don't forget the company is in it for the money. Probably for the same reason you are taking a few 150$ drives, a 60$ ram stick and a few rounded off IDE cables and charging thousands of dollars. Everyone is in it for the money. Incorrect assumption - Intellex DVMS series database is capped to recognize maximum of 4TB and we have the proof... can you provide the proof that Intellex can take more than that? I should know this, as we are in contact with your engineering team.. are you?? The registery change that you are referring to is nothing unusual - as matter of fact, it is not a Intellex feature, rather Win2000 feature... and even when you change such setting, Intellex will not recognize it - as you should know, as such limitation is part of the Intellex code restriction on size of the recognizing the database... I can prove this, can you? It is a hard coded cap. Absolutly true. There is a registry key to increase image file size. Proving it is not something I could do, but changes to the software must be done I'm sure there are very valid reasons for not making it available. I'm sure they plan on making a new shiny model with 25terabyte max storage in the near future. Marketing..... Yes, I know our Irish friends from engineering very well. Really? May be you can give us what can be picked up in the open market and please show a url where such product can be bought and then show the steps of doing it... The last change that we use is based on a current offer from a manufacturer that just hit the market... the older DVD hardware is no longer available... I'll check into it. But if i remember correctly, all that is involved is a bit of Devices.def tweaking. Wrong again... Nothing is flashed into the BIOS except AD name and no changes exist compared to original BIOS. What you are referring is the driver sets that is coded into Intellex... the simple fix is to revisit the drivers sets that are pertinent to your new non-Intel motherboard (preferably AMD based), and you are fine... I was always told there was a key in the bios. Dell uses the exact same method. You can wipe a dell disk clean, and i mean completley wipe out the drive and run a recovery. It will never ask you for a key. Run the same recovery disk on another dell computer, boom, activation required. If there is no information flashed, then sir, why do you have to flash the bayfield bios before going to 4.0 (RDVUPG40) it is a tweaked version a15, but the one on Intel's website does not work. Are you really familiar with SAN storage or SAS technology? What Casinos crave is not unilimted storage, rather RAID for redundency. I am familiar with SAN, i have worked on many RAID5 setups, you say people want redundancy, not space. You would be surprised how many companies are not even ready to sacrifice the storage of one drive as a hot spare in the raid config. People want redundancy, but dont even bother setting up their Raid unit on an SMTP server to advice them of drive failures. One drive goes dead, 2 drives go dead, then boom, all data lost. I guess RAID6 will help these people. Here is another question for you - Is Intellex a video intensive or processor/RAM intensive application? If you knew the answer to this question, you woulld not be making above remarks. Very processor and RAM intensive, but how about I test processor load tomorow on the same unit, running 2.2, and running 2.5. Shall we make it an Easton? You can measure performance yourself - just activate Intellex ability to run Windows Task Manager (I assume that you already know how to change the registery key), select "Performance" and observe exactly what is happening with Intelex while running it... then add more RAM and then compare the same results - right away you will notice that the processor is not maxed to 100% use when you have more than 256 (standard level) or 512MB on most recent systems. If your processor has more headroom, you have more tasks running pertinent to Intellex and increases overall system behavior. I think of an intellex as an XBOX, sure you can make it better, but it works fine with its own hardware. Most customer will never need something better. All they want is the 30 days video they always crave. Hey bud, I give you a lot of credit on your knowledge - and your ability to hold on your own, but... your strength is your knowledge on basic computer systems, afterall, Intellex is yet another computer with all basic hardware. I do not mean to make you feel bad on your knowledge and expertise, but dealing with so many of technical people in so many companies, including AD, it does not surprise me that the true strength of technician does not come from what these companies provide, rather their own personal experiences... All I can tell you is that Intellex now is not what you have been lead to belive. Actually is it a better product that AD realizes. When you have a chance to think outside of the box, then the sky is the limit.. If you attempt to talk to your manager of some of these fresh ideas, he or she will not be willing to listen and even give you a chance to test... AD and other similar companies suffer by the same sickness - it is called "not invented here" syndrome. Good job and keep your head up and keep learning. You should never stop learning.. Discussion was fun, I know you run a good business, but honestly, if you are going to install a 2-3-4 terabyte DVR, why not go for something safer, like a raid system. I am sure you can put up a decent box for an affordable amount.

No offense taken nor should you... things are not as complicated either, rather information shared in this forum is not accurate and that is what I am addressing here. Any reasons why you are not answer the simple questions above? Do you want me to answer them for you? Do not take it a wrong way, but I do not think you have the answers and it is not because you are not capable, rather restrictions on who provided a training for you, their level of knowledge and more importantly, limitation to think out of box... Here are something interesting about your product that I am sure nobody in your department knows... 1. You can have up to 4TB INTERNAL storage available for any Intellex DVMS version 3.0 or above. Yes I am aware of this. The only reason you can't do this on a 2.x is because of the OS, no NTFS, no drive above 160g. 2. This capability is coded into the software, so regardless if you want to add more, Intellex will not recognize (this of course excludes Intellex Ultra, which can not recognize more than 10TB It is coded into the software, and I bet you didn't know they limit this because if you have this much storage, there are too many video files. It cause the Intellex to slow down with its stock internals. Problems with indexing. There is a fix for this in the registry, I bet you also didn't know that. 3. Did you know that any version of Intellex over version 3.0 could take DVD burner and increase video content on a media almost 6 times more vs. CD medias? According to specs, only Premiers will have DVD burner... This is no secret, there is a patch available on our website exactly for that reason. Many of the customer do this upgrade on their own. 4. Did you know that by not using Intel based chipsets and instead using AMD based chipsets and motherboards, actually Intellex works at least 25% better and more efficient? That's all fine and dandy, but do you pay for the windows license you supply a customer when you go to 4.0 and above. Because the one AD uses , is flashed into the Intel bios. 5. Did you know that instead of using Western Digital hard drives, you get better performance using Seagate hard drives, regardless if Seagate drives come with 5 years warranty vs. WD 3 years warranty? I've seen it all. I have seen customers with SAN storage on an Intellex, some use Raptor drives thinking it will increase performace. To be Honest, even the biggest casinos dont feel the need to do this, becase the difference is so little, it's not worth the money. First and foremost, I've been a computer hardware guy all my life. Ive put together more PCs then I can think of. Can you really honestly tell me, that a computer already running Windows 98, With a VACD board, and a graphics card is gonna need a hardware upgrade for a patch, using the same operating system, same hardware, same drivers. Yes, I can... and it is very much dependent if it is P3 based system or early version of P4 and yes, it does make a huge difference. If we are dealing with a similar situation, we will confirm if the system can handle such a workload before talking about upgrading the software... There are no difference in video performance between a 2.2 and a 2.59. The images per second limit is the same, the UI is the same. The major difference is instead of having IDART, you have the storage option in the menu. Does this justify a hardware change? Thats like saying, I just installed Age of Conan on my quad core, they made a patch to add a new level, I should check my hardware. Incorrect assessment - and here is why. You are mixing a theory vs. reality. A version of Intellex is designed around specific hardware and it could take next level software upgrade, if it can, and such software upgrades are always hardware dependent. Yes, it may work, but chances are it will be very slow operating system and eventually it will corrupt the system files. You may disagree with this, but again, I am addressing your theory vs. our reality check. Sorry, but this is very wrong, chances are if you leave your intellex at version 2.2, you have a much higher chance of corrupting your video files. ANYONE running 2.1 or later should, without exception upgrade to 2.59. If this kinda talk slides with your customers, fine, but you can't fool me into upgrading ram. Trust me, our customers listen and pay more attention to what we say and deliver than listening to AD's marketing hype... It is interesting that you brought RAM question... Do you actually know how much RAM any of the version Intellex systems actually need vs. what you provide and why when increasing RAM does make a very decent performance increase? Where? show me some sort of study showing that a lack of ram has caused an intellex to lose video for a certain period of time, or a recorded clip that has not delivered in framerate. I have never honestly checked on the intel website to check the difference between the Mobo's , I know which one has which connector, and what the Bios looks like. I could check what chipset they use, and what the FSB difference is on them, or if one uses PC133 over PC100. You should learn the differences and then assess why certain boards behave different... and when you find out that Intel based motherboard are not really what Intellex should be using, then you may understand that true potential actually resides in using a different motherboard, RAM and different video card setting. We have been using them for over 10+ years, so proof is on hand rather a theory. But what I do know, is i have upgraded alot of them and they all work. I do not question your ability to work with these type of systems nor your integrity of repairing such systems... I rather blame limitations that you were presented in learning this platform and passing what they expose you with, rather than reality. Val, we do not only work with Intellex equipment... We also perform the same type of work, repairs, upgrades with older and brand new equipment from Bosch, Panasonic, Sanyo, GE, Pelco, DM and few others... so, our specialty does not start and stop with Intellex platform alone... I get where you are coming, but trust me, just because someone works for a big company does not mean they have no prior experience in PC hardware. I've been in the computer field long enough to know that a DVRs bottleneck is done at the video capture card. That way it does not rely on RAM or CPU speed for better performance. Sure, you might make it so there is much less strain on the unit. But the end-user won't see the difference. There are tons of Intellex units out there, with 10+ years of constant recording, that have not required any repairs at all. I have a 2.2 unit running 4.17, sure its sluggish, but 2.5.9 wont have any effect on it at all.

No offense, but you are making things way more complicated than they truly are. First and foremost, I've been a computer hardware guy all my life. Ive put together more PCs then I can think of. Can you really honestly tell me, that a computer already running Windows 98, With a VACD board, and a graphics card is gonna need a hardware upgrade for a patch, using the same operating system, same hardware, same drivers. There are no difference in video performance between a 2.2 and a 2.59. The images per second limit is the same, the UI is the same. The major difference is instead of having IDART, you have the storage option in the menu. Does this justify a hardware change? Thats like saying, I just installed Age of Conan on my quad core, they made a patch to add a new level, I should check my hardware. If this kinda talk slides with your customers, fine, but you can't fool me into upgrading ram. I have never honestly checked on the intel website to check the difference between the Mobo's , I know which one has which connector, and what the Bios looks like. I could check what chipset they use, and what the FSB difference is on them, or if one uses PC133 over PC100. But what I do know, is i have upgraded alot of them and they all work.

If you insist on arguing about a 2.x intellex not being able to upgrade to 2.5.9 with someone that works at AD it is up to you. But i have done this upgrade a million times on countless units from 2.0 to 2.4 There are 4 types of motherboards. Easton Bayfield Brownsville Winnipeg they all work no exceptions. They all run win98 why would you need a hardware update to run the same OS? the upgrade does not install any new drivers.

Unfortunatly the CD drivers are coded into the application usually you have to buy one from AD, but lemme post a list of the ones we use, perhaps you can get one somewhere. TEAC CD-W552GB-000 SONY CRX230EE/B2 LITE-ON SOHR-5239V LITE-ON: LH-52R1P-185C LITE-ON DH-52R2P-04C SONY CRX230EE/B2 These should all work with the 2.5.9 CD-RW compatibility patch

The part number will give you a kit. You will be able to run a recovery on every type of motherboard in the 2.x series. I tried posting the .pdf for the procedure, but attachments seem to not be working.

Val, you are missing my point... As many of these systems you saw, I do not think you had a chance to view this problem from end user stand point... Please find my answers to your observations above! I do work for AD directly. I you call AD tech support with your 2.2 version SW key and serial number they will generate a 2.5 SW key for you. 2.2 units do not have any recovery disks. If you want 2.5.9 recovery disks ( ghost image for each kind of motherboard) the part number you want is: 0352-0326-01 I do not mean to get into any arguments, I just know the product very well.