Jon62

Hi I have a Swann DVR. When connecting this to my PC via my network, the picture suffers from periodic jumping or distortion. I would like to try an alternative to the supplied Video server E software supplied. Does anybody know of any similar software that would work with a Swann DVR? Thanks in advance

Barry After about 6 emails to Swann I finally got a response from Swann Support. Their brief email suggested that this was a bandwidth problem. However, as I connected the DVR directly to the computer without using the network and the problem still existed - I don't believe that this is the case. Out of curiorosity, is the net viewer software the same as the Video server e software? Ps: Just seen your picture. That's exactly the same problem that I'm experiencing - albeit on a 4 channel DVR.

Hi I've changed the port on the DVR to port 1000 from port 80 and that seems to have improved the picture considerably. I'm not sure why this should make a diffrence as I tried disabling the firewall before I tried this as I guessed that this could possibly interfere with port 80 but the problem still occurred. Strange!

zmxtech. Thanks for your reply. When I run ipconfig /all or any other of the tests, they all dissappear off the screen before I can read them. Is there a way of keeping the information on the screen for longer? Thanks

Hi thanks for yor replies. I've downloaded the Avtech software and the same problem occurs. I've also tried another computer using XP and not Vista and also a direct link between the DVR and PC using a cross-over cable (without using the network). On all occasions, the pictures displayed on the computer continues to "judder" with some occasional colour distortion (whole blocks of solid colour). I really have no idea where to go from here! Thanks in advance.

Hi The DVR doesn't have internet access as such. Connection is through my network. Unfortunately I'm not sure how to insert a picture into this reply. Thanks for your help