I purchased a GW78 Series NVR recently and have had a whole lot of hassle that is not over yet. Stand out issues,
I cannot play back any recorded material on the NVR or through the Web Login Application.
I can press play and note NVR is playing something but no video is rendered. I configured a local FTP and used the onboard FTP config but the NVR uploads 0 KB DAV files to my ftp server.
I decided to use the file download function and NVR processes the request successfully but the files never download to anywhere.
I decided to backup the video clips to USB-Stick but the NVR does not find any clips even though the HDD shows usage and I can see on the playback timeline that I have footage.
None of the SMART detect functions work and will not ENABLE even though my cameras supports line crossing, PID and Stationary object. So basically I only have MD.
I have tried for weeks to get assistance from GW Security but have had the same run around and one sentence email responses.
I purchased my NVR through E-Bay so was able to get a refund quickly but I am really disappointed. The software and CPU/Bandwidth on the NVR looked really promising, but if you cant review the footage on the NVR or remotely then the NVR is a brick.
I have turned off the cloud function due to security concerns. Trying to locate an earlier firmware version to see if that fixes the NVR but apparently I can only update by connecting the NVR with the cloud.
I cant seem to find a decent NVR with bandwidth and a decent User Interface
BUYER BEWARE of GW Security NVRs
