animateme

Hello, I recently acquired a Hikvision DVR model IDS-7216HQHI-M1/XT and found that it unfortunately does not support a function that my other Hikvision DVR model EV4008TURBOD does have. This function is the possibility to define a Recording Schedule that is different than the Arming Schedule defined for motion event recording. On the EV4008TURBOD DVR I can define a Recording Schedule based on Motion (not Event), meaning that it will record whenever motion is detected in the days/hours specified. In this same equipment, I can define a separate Arming Schedule, in the different days/hours specified, based on a Motion Event, that will trigger a "Send Email" Alarm Linkage Action. For example, I can define a Recording Schedule that will only record when motion is detected in all 24 hours / 7 days a week and on the other hand I can define an Arming Schedule that will trigger sending an email only from 10PM to 6AM Monday-Sunday, when a Motion event is detected. On the IDS-7216HQHI-M1/XT I cannot define these functions separately. I can define the Recording Schedule based on Event (not Motion), which will only record during the days/hours defined in the Arming Schedule for the Motion Event. So, if I set the Arming Schedule to trigger sending an email from 10PM to 6AM Monday-Sunday, when a Motion event is detected, the Recording Schedule will only record from 10PM to 6AM Monday-Sunday, when motion is detected. I believe that this limitation is due to the fact that the EV4008TURBOD will allow defining a Recording Schedule based on Movement (not Event), whereas the IDS-7216HQHI-M1/XT will only allow defining a Recording Schedule based on Event (not Motion): EV4008TURBOD IDS-7216HQHI-M1/XT I have already updated to the latest Firmware on the IDS-7216HQHI-M1/XT. I will greatly appreciate any comments or ideas on how I could get this function to work on this DVR that I recently acquired, if at all possible. Thank you, animateme

Hello, I am hoping that I might get some advice on how to fix an issue that I have with the remote playback of recorded video from my DVR, using the iVMS-4200 and Hik-Connect apps, which plays very slow or sometimes does not play at all. The live video works perfectly fine through these apps and the playback also works well when played directly on the monitor connected to the DVR. It is just when playing back remotely through the apps that the video is extremely slow and even freezes after playing for a few seconds. Also, in the few seconds that the video plays, some glitches appear, showing distorted video. I am assuming that this is not a bandwidth issue, as the live video plays perfectly fine. The DVR is a Hikvision DS-7208HUHI-K1 with firmware V4.21.002, build 190925 These are what I believe are the relevant configurations that define the Sub-Stream remote playback settings: Are these settings acceptable to avoid the issue I am having or should I change something? Are there any other settings in the DVR that I should be looking into? Any other possible causes for the issue? I will greatly appreciate any suggestions. Thanks,

Hello, I updated the firmware and it seems like the playback runs a bit smoother than before, although it still freezes after a few seconds of playing. I will let it record some more, after the update, and check later to see if the results are better. I also changed to H265 in the video encoding Sub Stream settings. I have a question regarding the setting for the Stream recording. I currently have it set to record both streams, Main and Sub. I assume that this is the way it should be so that the Sub-Stream is used when playing back remotely, correct?

Got it! Thank you so much for your help. I will try the firmware update and hopefully this will fix the playback issues. Greatly appreciated!

Thank you! I will look into updating to this firmware! May I ask where did you see the details regarding the firmware where it mentions that this was for performance? I would be interested to read it.

Yes, that is exactly the equipment that I have. I have had it for about 8 months.

I am located in Mexico and bought the equipment from a local Hikvision distributor. This is what is shown on the device:

Hello, thank you for your response. I will try switching to H265 in the sub-stream, as you suggest. I have 8 analog 5MP cameras and I do view 1 camera at a time when playback. For live view, I can show all 8 cameras together and these all show fine, with no glitches or delays, I have 3 other DVRs setup in my Hik-Connect and with these other DVRs I do not experience any issues when playing back, so I assume that server traffic is not a problem. Any other ideas? Thanks,