Hi all
reopening this topic
i have the same or very similar problem with my ptz it,s the exact same model as this one.it is bricked or something . did this person manage to resolve his problem.
they is a factory reset button on the cable connectors it,s the one with the yellow collar covering the blue with the writing on it it says reset x gnd. but mine won,t reset.. i can ping my ip ok i have tried telnet Putty but cannot get past login .. i did try onvif but no luck either. anyone have any ideas for me to try,