josflasfs

Thank you. Yes, I am in the UK.

Thank you for your kind reply. Yes, I can see the footage wherever I am if I have the internet. If you have further advice, pls let me know. For example, is it common for installers to do things like this? Thanks,

We have asked a company to install an NVR and an outdoor security camera for our home. To watch it, we download the app DMSS. To watch it on the web, we use a website that starts with 192.... The installer gave us the password to login to that website and to log into the app on the phone. But he said we should not change the password. Is this unusual as it seems the installer will be able to watch the footage, too. Pls advise. Thank you