Hi, I have an unit of Hikvision 5 MP ColorVu Fixed Mini Bullet Camera
DS-2CE10HFT-F
https://www.hikvision.com/en/products/Turbo-HD-Products/Turbo-HD-Cameras/ColorVu-Series/ds-2ce10hft-f/
It comes with Smart Light (Warm supplemental light ). The issue is whenever the Smart Light is turned ON, the is no video captured by the CCTV, and no video is recorded by DVR. Only can hear some "flicker noise" recorded.
The CCTV works fine, everything is normal when the Smart Light is OFF.
Hope someone can enlighten me what the root cause is, and how to fix this issue.