quovadis

Hi All , bit of a shot in the dark .. got one of these units and everything works , except the hard drive ... it goes to boot then powers down , goes to boot then powers down etc ... I check the menu for the hard drive and it has no ID ( Cant be seen or mounted I am assuming ) ...anyway I have a spare PC drive and replaced it with that and the same thing occurs .... any ideas ??. Tried to contact Cnm but they dosnt seem to exist now ... unless someone has a contact ?? ... Checked the boards and all the pots seem fine also ? so I am stuck in the middle of technology unless someone can help or has a spare board or ??? anyway any help appreciated note : the original drive was a seagate and without jumpers ... have spoken to seagate and they say as it was an OEM piece of kit they cant help .....Mmmm stuck again .

Thank you for the reply .... where can I get a copy of the software and what procedures do I need to follow to install it ? any help appreciated kind regards

Hi , Firstly , My set up is fine and I can see an existing DVR and slingboxes internally and externally OK . I have brought home a H.264 basic DVR that basicaly works ok as it stands , but when I try to set it up on the LAN I cant seem to find or see it I have set it back to factory reset and it gives me 192 168.001.223 but when I ping it , its not there I do always restart after any setting change , but I should see it ? I am wondering f in fact the DVR has a fault ... how can I easily check this ? I have set up DVRs before , but I am falling at the fist fence with this one ...anyone have a check list I could follow to see what the issue is ... apart from this the camera and DVR ar fine if I just want to watch the monitor (lol )

Hi , \I have managed to solve this , although the DVR gave me 192.168.000.009 I can only view by 192.168.0.9 hence the issue Now that I can see this I have already port forwarding for other items on ports 80 and 9000 in the router ... so If I change the DVR to 88 and media to 9000 and save and restart I am able to view via the LAN ? If I change the DVR TO 9001 I am no longer able to view via lan this is despite rebooting everything . I need to change this otherwise there be a conflict AND the router wont allow me to dedicate this port as its already taken anyway ... similarly I have opened ports 88 both for port forwarding and triggering for this DVR on the router now , restarting and using a port checker it says that the ports are closed still ... This may be because of the 9000 port not being configured ... but how can this be done if I loose the LAN connection when changing the port on the DVR ? Puzzled !!

Hi , I cannot get activex to either install or to find it to download manually .. for my CENOS DVR I have done a search for it but dont seem to get that either any help appreciated ...what I get is : HTTP Status 404 - /custom/Cenos/TSWebClient_EN_SetUp.exe type Status report message /custom/Cenos/TSWebClient_EN_SetUp.exe description The requested resource (/custom/Cenos/TSWebClient_EN_SetUp.exe) is not available. Apache Tomcat/5.5.20

Hi I have a DVR that required a firmware upgrade ( as suggested by the manufacturers ) and they forwarded be with instructions to follow ... I did this and although the DVR recognised the upgrade and rebooted itself it took me tothe log in screen and no more . I reported back to the manufacturers the results and they sent me new file. Again I followed exactly what they suggested and again the DVR upgraded rebooted but only bck to the welcome screen ? since then I have contacted them for further support and they no longer respond . I have tried both files again on several occassions , but nothing else happens . Is there anything else I can do to enable me to get this unit going The DVR is KONGTOP model 7604ED Does anyone have the skills ( or no someone) to look at these firmware files to see what the issue is ? regards all

Hi can anyone help.... Set up a DVR and checked portforwrading requirements Set and checked with IP ports are correct and open Set up DVR checked DHCP and checked configoration details , and made a note restarted changed DVR to static checked configuration made notes restarted Checked configuration , and restarted again to see if there are any chabes all ok I ping DVR and all packets received ok Use browser and can locate and see DVR on PC and also all the camera pictures Ask IP provider if they can see the DVR externally via the router and they confirm they can I go to work try the IP address of the DVR and it cannot connect , further delving tells me the dvr will not accept the connection ( or words to the effect) THE DVR settings are : Media : 09000 Web Port : 8080 IP 192 168.000.102 Subnet 255.255.255.000 Gateway 192.168.000.001 DNS1 192 168 000 001 DNS2 000.000.000.000 UPNP: ON The only thing I do see is that the router shows DVR at 192 168.0.102 , where the DVR says 000.102 .. I cant change this What else could you suggest I do to find the issue with this DVR .... ?? It has worked well before but cannot for my life get to the problem this time any help really apreciated regards Paul

Since writing this I note you need to put a : and name the ports... ie :8080 after the DVRS IP address . Whilst this has allowed me to download the plug in .. IE 11 will not allow the installation ( despite saying its installed ) and continues to ask for the download and installtion when restarting or after computer reboot ? I have downloaded the plug in to the Desktop and I can open the DVR using this method ... but why isnt 11 allowing this ? the old IEs worked fine ... any help appreciated regards Paul

I am using the 102 address of the DVR Regards

Hi, I had this all going once but its now stopped since a power outage . Anyway this is what I have done so far : Checked the LAN and router can see it ( yes) checked the dhcp and static Ip settings ( restarting each time ) and setting it to static , made not of settings are equal ( which they were) checked the port 80 ( no go) so changed the DVR t0 8080 and the router portforwrading to 8080 and using canyou see me checked the port and it says OK . I can also ping the cameras and each time is a success when I type in IE the ip address of the DVR it will not connect it says : The remote device or resource wont accept the connection? when I get troubleshooter to dig deeper and produce reports I get : # Windows IP Configuration Host Name . . . . . . . . . . . . : MasterPC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 16-E5-43-DE-D9-EE DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter WiFi: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Qualcomm Atheros AR5B125 Wireless Network Adapter Physical Address. . . . . . . . . : 74-E5-43-DE-D9-EE DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter NET: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink Gigabit Ethernet Physical Address. . . . . . . . . : B8-88-E3-C0-35-DC DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::509:7fc9:8eb8:fff0%2(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 07 February 2015 12:32:47 Lease Expires . . . . . . . . . . : 08 February 2015 12:32:46 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 266079905 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-DC-C0-31-B8-88-E3-C0-35-DC DNS Servers . . . . . . . . . . . : 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.{DFAE735E-3E64-4567-9493-D47B56B073FA}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 2: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c36:3e6a:3f57:fffd(Preferred) Link-local IPv6 Address . . . . . : fe80::c36:3e6a:3f57:fffd%6(Preferred) Default Gateway . . . . . . . . . : :: DHCPv6 IAID . . . . . . . . . . . : 150994944 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-DC-C0-31-B8-88-E3-C0-35-DC NetBIOS over Tcpip. . . . . . . . : Disabled and also =========================================================================== Interface List 7...16 e5 43 de d9 ee ......Microsoft Wi-Fi Direct Virtual Adapter 4...74 e5 43 de d9 ee ......Qualcomm Atheros AR5B125 Wireless Network Adapter 2...b8 88 e3 c0 35 dc ......Broadcom NetLink Gigabit Ethernet 1...........................Software Loopback Interface 1 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 6...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 10 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.0.0 255.255.255.0 On-link 192.168.0.2 266 192.168.0.2 255.255.255.255 On-link 192.168.0.2 266 192.168.0.255 255.255.255.255 On-link 192.168.0.2 266 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.0.2 266 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.0.2 266 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 6 306 ::/0 On-link 1 306 ::1/128 On-link 6 306 2001::/32 On-link 6 306 2001:0:5ef5:79fd:c36:3e6a:3f57:fffd/128 On-link 2 266 fe80::/64 On-link 6 306 fe80::/64 On-link 2 266 fe80::509:7fc9:8eb8:fff0/128 On-link 6 306 fe80::c36:3e6a:3f57:fffd/128 On-link 1 306 ff00::/8 On-link 2 266 ff00::/8 On-link 6 306 ff00::/8 On-link =========================================================================== Persistent Routes: None At this point I am at a loss what to do next as in theory I should be downloading the activex to view the cameras Could anyone spare the time just to go through some settings with me to see what the issue is please ? Kind regards Paul

I dont see this ...am I running the DVR at this point or Explorer or ? regards

Thanks for reply , when hitting F12 as suggested it brings up a window that it totally alien to me and means nothing either .... can you offer a more detailed response as to what I should do in this window please kind regards

Hi, trying to set up a DVR with the help of my ISP ... done the static side and the port forwarding .... and also I can do a ping test either connected to the router by cable or wirelessly and all packets received Ok ..... when I go to Internet Explorer 11 ( I am running 8.1 ) I type in the DVR address and Explorer asks if its Ok to run the software , I say yes , but it then says the app is not available and for me to check in the apps store ? what should happen is that it should install the software to view the DVR .... I do have the software on a CD so installed it manually , but still I get the same message ... any ideas ???

Hi , I seem to have so much trouble in setting up my DVR .... so I have reset it ... checked the DHPC addresses and then changed it to static ( making sure the details remain the same ) .. I then reboot and check again when I use the IP address of the DVR on the LAN ( making sure I am plugged in to router and not wireless) I get ..the remote device or resource wont accept connection . If I ping the address I get four hits and no missed packages ? ..... any Ideas please

Hi , I have recently set up a DVR in its working fine, and can gain remote access etc .. within the setup it says I can get the DVR to send pictures as and when movement is detected however the manual is rather vague as to how to do this Firstly I have an AOL account ( America Online ) The DVR is asking for the following fields to be completed SSL ( On or Off) SMTP PORT ( Normally 25? ) SMTP ( Server address? ) SEND EMAIL ( I assume this is my email address? ) SEND PW ( Must be password ) RECV EMAIL ( Not sure is this the same as my email address for the picture ? ) Any help appreciated

Hi all ...........Partial success .... I did like you suggested set up a fresh gmail address and tried but it failed ...done this several times but still no go then re entered the data again into DVR and then restarted ....then it worked ...checked gmail account and saw a picture .... HOWEVER been working outside today in front of all the cameras ...expected to see loads of pics on gmail but just saw the first one that was sent? the other issue is that I tried to look at the recordings from the laptop ... and it finds the day and shows all the times of all the movements ...but when I ask it to play Explorer stops ? .... I get this when I check for further info : Problem signature: Problem Event Name: BEX Application Name: iexplore.exe Application Version: 10.0.9200.16537 Application Timestamp: 512347f7 Fault Module Name: NetDvr.ocx Fault Module Version: 1.6.2.45 Fault Module Timestamp: 501a2064 Exception Offset: 0006fb9c Exception Code: c0000417 Exception Data: 00000000 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Additional Information 1: af5b Additional Information 2: af5b8c3d504847de93ded729c42666a9 Additional Information 3: 5197 Additional Information 4: 51973669d353fc3b7841abc148f6732f Any ideas on what is going on ? Read our privacy statement online:

well folks...I tried these suggestions ...but STILL get message to say there is a problem ...IS there anything else I can try ....THE DVR and remote access is fine ...dont understand this!!

Hi tried these settings and it allows me to send a test email ... but says email or network error ? the smtp port I have put in as 00587 as I have 5 input windows is this correct ? any other way I can check things Kind regards Paul

Thank you for a prompt reply ... I will try this and see how it goes .....do I have to consider any further port forwarding than what done already ( remote access is ok at present) kind regards

I managed to set this up once and had it all working ... then one time I went to log in remotely and nothing .....so I bought a new D link router and got D link tech support to help set it up for me .......This we did succesfully and all was ok for a week , then it went off .... so back to dlink and they assisted again .and we went through all the port forwarding scenario again after resetting both the DVR and router back to factory condition ....with all this effort D link couldn't get it going ..... I have carried on for a few days and checking and rechecking everything , I have managed to see the dvr and cameras on the internal address, and if I type in the external IP I can also see the DVR and cameras ....so you would think all is well .... but when I go to try outside the house I am unable to access the dvr or cameras ?? If I ping from outside the house from work I get 100% replies ... I asked Dlink to check and they cannot access either ? .... I have checked the security of the browser, the security settings etc ... but cannot seem to nail the issue The router I first started with ( now disconnected at DLINK,s request was DIR 605L... The one I am now using is a spare I had in the draw is a DLINK DI 524 ...and it seems fine I am port forwarding on 80 and 0900 and the rules were set up with Dlink help so there should be no issues here ...I have good internet signals or issues .... I also better mention the signal comes into the house to a virgin media router ....which again with dlinks help was disabled to use a modem only ie straight through signal to the DI 524 I have also spoken to Virgin to ask if they could run a check on the line to see if any ports or indeed anything is in place to block ports and signals ...they confirm after testing no ... and advise that as their router is now in effect a modem there is no way that this can be effected .... After all this and the ability to view the dvr and cameras ....I CANT LOG IN REMOTELY !!!! ITS DRIVING ME CRAZY .....WHY !!!! any help or guidance appreciated regards Paul

I am about to give up .... set up dvr and link direct to router ...get lan address and ip address ...set up dvr to show dynamic , note readings save it and restart .... check figures again ...then set to static and note readings and compare , if they agree ping dvr ...all ok start IE and enter ip address and bingo cameras ... set up port forarding and dmz and set dvr to dynamic ( This is my system ) and point dvr to my dns address (already set up) ....but no cameras check out router over many nights to check all ok but no luck so I then buy another router a DLINK DIR 605L Router .... turn my router to modem mode ( Its a virgin media super hub) ....and then set up the DLINK in front of it .....I now have a router that I have full contol over .... I set up as before ... check the cameras internally Bingo all ok ....go to check on remote view ....nothing ..... just spins at the router address (dosthilldvr.flashserv.net ) I havent done any portfowarding rules on the new router ( basically as its new and I am not sure what I am doing ) ,,,... Yet speaking with DLINK who helped set up the connection says that it should be automatic ( but so was the setup procedure and that took 70 minutes on the telephone to get it going ) anyway ....I am going to bed ....had enough !!!

Hi Ran this software and it confirms "success" I can see you and no ports are blocked (I was al;ready using port 81 ) ....I have gone online to day and checked the internal IP for the cameras and they are stable and Ok ...checked the DVR to make sure there is no errors in the email for dns and passwords and also logged in to the dnsserver to check the account .... I did all this yet if I run other software it says either unreachable or that the server wont accept ? so I have sent them an email to see if they can see any issues ....failing that I will have to change servers ....can you recomend any free ones that will allow set up and work immediatly \?? regards Paul

Firstly thank you for looking at my post .... The DVR is fine and does everything I want without issue ...I have had it for approx 2 years with no problems ... but yesterday decided it was about time I set it up so that I could view the cameras remotely or if it triggers it sends me an email .......SO ... I got all the manuals and looked on line to see how the best ( and quickest way) to set this up ....bearing in mind I had set one up at work using a static address the day before ...easy I thought ......FIRST MISTAKE ....WRONG :: So lets start from scratch as I have been on this for two days now and no luck... Things I know : 1. cameras and DVR are ok 2 Internet is Ok and stable 3 Using laptops running Vista 4 Using Explorer 9 5 Internet is dynamic and not static via Virgin media /super hub 6 Camera software installed from Mini CD supplied 7 All scripts activex download settings correct 8 firewall on router off . Stage two what I have done hard wire the DVR to router ( cable new and all ok ) hard wired the laptop to router ( cable new and all ok ) Accessed DVR and the manual states to change settings from static ( to get true addresses ) to DHCP -SAVE- RESTART and note the numbers ...it then asks me to then change to static and then do the same and check the report again and see if it has changed. if it has change the setting to read the same. I had 192.168.000.010 as IP SUBNET mask 255.255.255.000 GATEWAY 192.168.001.001 DNS Server (SAME AS GATEWAY ) WEB PORT 00080 OTHER PORTS 09000 The manual then advises to view the cameras on the network , and not to go further ( as basically its a waste of time until this part is correct) Accessed CMD and IPCONFIG/ALL and noted the default GATEWAY being 192.168.0.1 Went to what is my IP and noted 62.253.145.### (hash is for security whilst posting here ) So far so good ... Ok I now ping ( using explorer) 192.168.000.010.....(this is where the fun starts ) as soon as I do this explorer changes the 010 to 008? 4 packets sent 4 packets lost If I ping usiing firefox I get 4 packets sent four received with no issues ? If I do this several times ... I have managed to get explorer to work ( but not all the time ) .....when it does work it asks me to install activex netdvr0cx.cab ... I do this and all I see is like a faded background of leaves (or artwork) but no cameras ? ok , Went into the router and looked at port forwarding and wrote a rule to allow port 80 to be open tried again nothing ( or same artwork background) but no cameras telephoned Virgin they took control of the computer checked all settings on computer and router and they say all ok Gone back to DVR and then set it back to dhcp noted the settings and tried all this again ...no luck tried explorer ping no go ..try firefox ping ...all ok Go into router again check to see if it shows on the router and yes ..as 192.168.0.10 MAC Address 00:11;22;33;44;55 I set up a dns address and then set up the dvr to look at this , checked on laptop and only get the faded aretwork again , or nothing, or connection lost /timed out So today (sunday) at a loss what to do next ..... Over to you guys now ....any ideas please of where to start ? PS I have just logged in wirelessly using explorer using 192.168.0.10 and I see only the faded background again , but no cameras (again) (the tab shows web applications manager ) Tried to ping but now changes to 006? regards Paul

Hi, yes I think it is a dual system ..... but I am not sure as to the bridging setup either ?? I think I need to repost to see who can help thanks anyway

Hi, Yes I am already port 81 .... and I specify this in the address .... I have been trying to read around the problem and it would seem that despite having set up the port forwarding and DNS the router can still change its ip address ( public and local ) I now am not sure myself so any ideas greatfully appreciated ....When I go back into the router via cmd and config/all everything is the same ...when I go to the router direct ...same again ...yet something has changed the Ip of the camera is the same, so is the dns address so it must be the router somehow ? regards