wisdum

I have an Eyemax 9120 DVR setup. Everything works great and i have no problems viewing the cameras from both the application and the web as long as im on the inside of the network. I setup port forwarding on my router so i can remotely view the feeds. I can get to the web access page where it asks me to login. I can try and authenticate (with a known working username/pass) and it says Login has failed. If i try and access it from inside of the network everything works very well, if i try and access it from its global IP I get the page but it wont let me in. I have tried reducing all of the security settings to as low as i can get them but it still wont work. MY quesionL: What ports need to be forwarded??? from old post: (So in order to view the cameras remotely via the web service you need port 80 and a range of ports from 9000-9200? Does the ActiveX use ports? I have port 80 forwarded, and i can access the webpage, but it won't let me authenticate. It isn't an activex issue as far as i can tell, i dont get any page errors, it just says "Login has failed" in the middle of the section for camera display. ) im going nuts! Thanks in advance!

Sorry i haven't replied more quickly, i have been very busy with other side projects. I didn't setup the DVR, but it appears to be some sort of home made computer running some version of Unix that runs the DVR software. The only port i opened up on the router was port 80. I am assuming when i get back to it this afternoon and open up ports 9091 to 9120 it will work. I knew i was missing something. I dont know how to use the version of Unix it is running on or how to even tell what version the DVR is. A local security company "set it up" I am going to try opening the ports, i can't DMZ because this router is in a business and runs a lot of other stuff. Thanks for everyone's help! ill post again with more info

I have the same problem. Works fine on the inside, but doesn't on the outside. I forwarded port 80 for the web, it shows up fine, but won't authenticate, "Login has Failed."

So in order to view the cameras remotely via the web service you need port 80 and a range of ports from 9000-9200? Does the ActiveX use ports? I have port 80 forwarded, and i can access the webpage, but it won't let me authenticate. It isn't an activex issue as far as i can tell, i dont get any page errors, it just says "Login has failed" in the middle of the section for camera display. im going nuts! Thanks in advance!

I too have an EyeMax 9120 that is up and working just fine. I can access it on the network without problems (using both the web and program). I forwarded the appropriate ports for the web so that the cameras can be viewed from the internet. When i go to the webpage it comes right up. Ive installed the ActiveX and it seems to be functioning. I do not get errors on the page. When i try and log in it fails. If i try to access it from the "inside" (its 192.168.0.x) address it is great. The web interface pops up and i can successfully authenticate and bring up cameras. When i try it from the global it just fails when i try and log in saying "Login has failed." Is there some sort of access control list that could be keeping a certain IP from connecting to the server? What would cause this problem? I have searched all over the internet and I have found people with problems with the web and the ActiveX control, but in this case the ActiveX works and it simply is an authentication problem as far as i can tell. Even if i am on a computer on the inside of the network (in the same building) and try and connect to the global it fails authentication, if i connect to the inside address (on the same computer it just failed on) it will work and pass authentication just fine. What gives?