DanS1956

I'm the service manager/tech support/general troubleshooter guy for my company. I'm getting a CCTV education by the school of burn and learn... ... But I have questions, so i'll probably post a LOT here....

Help! A customer called advising that her new Pelco PTZ sweeps the designated area ONCE, thsn stops and generates a DO ERROR CODE on screen. What does this mean and how do I fix it? I have the capability of remoting in. Thanks!