We have an existing CCTV system that includes 2 PTZ cameras, both Samsung SCC-643AN models that were running the Samsung protocol half-duplex. We now have a new DVR that is PC based running HIKvision 4.74 (Server) and we are unable to get the PTZ's to respond on the 1 available Samsung protocol on the DVR. The attached RS-485 cabling is correct, as we changed protocols to Pelco-D and we can control the cameras, BUT we cannot set any auto scanning/patrolling using Pelco-D
What I would like to get is some input on PTZ protocols that DO support the auto pan/search/patrol feature, as this is an important feature for our security group. Thanks in advance.