rrockoff

Finding the manual helped. I found a password that was supposed to work ( 2-1-1-8-6-8-8-8 ), but I couldn't figure out how to enter the numbers above 4 as the front panel only has numbers 1-4. The manual has details on how to connect using a RS-232 interface. I was able to connect to it using a Windows PC with hyper terminal and a 9 pin null modem cable. Once I was in, I pressed M (for Menu) - The blue password screen showed up on my TV monitor, then I type in the password above and almost wet my pants when it worked. Hopefully anyone else in my situation will be able to use this information to fix their problem. Regards, Rod

Thanks Scruit, I did a web search and found the exact model it's called a "SECUPOINTER-C08". Unfortunately password "1" does not work. I have sent an e-mail to SECUPOINTER to ask if they will help me. I will respond here if / when they get back to me. UPDATE 10/1/08: I did some more web searching and found a users manual for this unit. Search for "secupointer c08" and received a link to download "Secu-C08-Eng(031028).pdf". I am reading a copy now to see if I can get some clues on how to reset it. I will add to this thread once I come to a conclusion.

Does anyone know how to rest this DVR to factory defaults? I am recycling it from a business and there is no manual to be found and no one knows the password. None of the factory passwords that I have found have worked. When I press menu, the screen shows that you can press up to 8 buttons to create a password. I have tried: - Just pressing enter (no password) - All "1"s, all "2"s, all "3", all "4"s, 1234, 4321, 12341234, 43214321, 12344321. - Power on while pressing top and right arrows (actually changes to PAL mode) - Power on while pressing bottom and left arrows (changes back to NTSC mode) - Power on while pressing P/T (allows screen position adjustment) - Power on while pressing Enter/Play (give [GOTO MENU] in middle of the screen. choices are "percentage", "Time/Date", "Event List". Other information: When powered on, it shows the following screens in order: 1. A color bar pattern 2. A blue background with ver 2.48A in the top right corner. In the middle of the screen: GEN IV TECHNOLOGY, and at the bottom of the screen: video system setting to NTSC. 3. view of the video cameras. Listing of items found on front and back: (also see attached pictures) In Front: Menu Play Mode P/T Camera Selector 1-4 Picture in Picture Freeze Sequence Zoom Direction Buttons In Back: Alarms/Relay (DB25 female) RS-232/485 (ptz) Ethernet 8 Camera Connections (8 in and 8 out -16 BNC total) S-VHS Inside: -PCB with DVR8a silkscreened on it. -2 Maxtor 120GB hard drives attached each to their own IDE interface. - Open female connector marked CN7 (guessing it is for a VGA connector. - No jumpers, or any other markings. Any ideas and/or a pdf manual would be greatly appreciated. UPDATE 9/29/08: Today I took it a step further. I am not sure if this is really a George Tang unit or not. I was just told it was made by George Tang Industries. I still can't find anyhting on the internet that looks like this box. I had read that George Tang units are based on Linux. So I removed each hard drive and tried to mount it on a Linux box. Unfortunately fdisk -l did not show any partitions at all on either disk. So I am back where I started. There are no other markings on this box to give me any other clues. Anybody have any ideas?