rishloo

Hi, thanks for your help i performed the hard reset as per your instructions and it is now working correctly!!! The remote seems to work alot faster now as well. I do not have to press the button twice as you have experienced either due to motion detection. before it was a bit sluggish. Once again very greatfull for your help.

I stopped the recording via the video e server, but i can't stop the dvr recording using the dvr front rec button! i can use the dvr's menu button on the front. How do i perform a hard reset i'll try that

Hi, thanks for your reply. I have tried stopping all recrordings and doing the same but it still doesn't work. the same buttons don't work but again if i bring up the menu with the buttons on the dvr then pressing menu on remote it takes the menu away? Could the DVR be in some kind of protected mode to stop someone changing settings via remote? Is it worth a reset, if so how? also power button doesn't work either. Thanks

Hi, Got a avtech 787 dvr. I have purchased a remote control for it and the eye. I can view individual cameas etc using the buttons 1,2,3 etc but i can't access the menu when pressing menu button and can't search recorded video using the search button. if i press the menu button on the front of the dvr the menu comes up then if i press the menu button on the remote control the menu goes away so i know the dvr is receiving the signal from the remote( this is the same with the search button) i can also fast forward and pause using the remote once i have got the menu up using the front panel but the play button doesn't work on the remote. I do have the correct remote i checked on the web site(avc910td) any ideas??