Dositmat

Hey Scorpion, Thanks for the post but we have tried different ports and different static IP's that this customer has and we still have the same issue. Can the Firmware possible be upgraded? How do I find out the actuall model #

Here is the situation. I have a customer with an AvTech 8 Channel DVR. We installed this system about 15 mos ago. We chose this at the time because the customer is on a Mac. So anyway fast forward to now. He had his DSL Company come out and swap a modem/Router and install a Gigaset 762. This DVR has its own Wan Static Ip address and for about a month everything worked fine. Now he is unable to see the web login page. We can get to the web log in page from our Blackberry Browsers but no where else outsite of the router. (Inside the home network any computer will pull it up) We tried to call his DSL tech support and they can see the Web Log in Page. But from friends in other homes/Office we just get a page that cannot be displayed. We can get in via Video Server from outside but not the webpage. We have tried all versions on IE, Mozilla. So basically the only browser that will connect outside is the Black Berry, and of course the Tech Support guy. We have checked everywhere for filters, etc and cannot come up with anything that makes sense to us. Also this customer has 5 static IP's to his house and we tried changing them and still come up with the same result. Any ideas of what might have happened?

Thanks for all the replies. I decided to try the AVC 785 and will be installing it tomorrow. I recently have had a lot of requests for Mac users so I hope it works out ok. I will report back with my findings.

3 Days and no one knows?

Hello All, I am looking for a DVR that will allow a Mac running Safari or Mozilla log in and see the cameras. I am looking for a realtime DVR with PTZ Controls. Also looking for 8 or 9 channel. What do you reccomend?