gabiene

Do you think a firmware update will solve my problem? The video is black ONLY when comes from SERVER SETTINGS (Alarm. motion etc) otherwise is fine Do you know other software that will do? I need to record just the motion when happen Thanks

I run everything on a local network. I tried both Frame and CIF mode with AVC760Z and I got the same results (video clip image is black) If I want to change the Stream Format to MPEG4 the DVR can’t save the change (I clicked Apply but at the next login the stream format is jpeg- see the attached files) I can give you a call but I’m 7 hours ahead; I’ll be in the office till 12am EST. Just send me your phone # at gabieneatexcitedotcom and I’ll send you and invitation to remotely connect to my PC. Thanks, Gabe

Hi all, I have a AVC760Z(EU)-B and a few questions The DVR came with video server E and there was no way to setup a motion record schedule (because the feature was not available).I’m interested to save the alarm motion files not snapshots. I recently bought a avc760ZA that has a different software, called Videoviewer. When I use videoviewer with AVC760Z (the old one) I have one problem. All the files saved from record setting (it doesn’t matter if is manual, schedule, motion or alarm) have a black image; If I convert the file to avi the image remains black. The backup files are fine. I don’t have this problem with avc760ZA (the new one). I was thinking to update the firmware but there is no firmware available on AVTECH website Any ideas? Thank you Gabe