My experience with the product has been nothing but great! It's solid, cost-effective and easy to install, especially when using electric strikes. Not to mention you have read in and read out when the application calls for it.
I've done quite a few installs now with the Pelco system and I have gotten to like it... It is nice having the eidc units right above the door so it makes setup and troubleshooting easy... it's also much less labor intensive and less costly because you are running only one cat5e compared to the handful of copper you need for traditional systems... The software took a little while to get used to but my customers all appreciate it... Pelco's technical support leaves something to be desired though...