501 0 Posted April 19, 2008 Have many of you noticed that the DDns servers go down often? It seems like the dipmap ddns service is often not working and then customers can't access their system. Has anyone else noticed this? Share this post Link to post Share on other sites
rory 0 Posted April 19, 2008 never used it, I always used DynDns. Share this post Link to post Share on other sites
Orion 0 Posted April 20, 2008 Yep, Dipmap seems to be going up and down lately. Messes up my support service good Share this post Link to post Share on other sites
dcam 0 Posted April 20, 2008 Yes , I have 7 DVR's that I cant reach for 2 days. I hope its not the DVR's Share this post Link to post Share on other sites
pdiddy 0 Posted April 20, 2008 I have been having minor issues for a few months, but since Fri afternoon I have not been able to connect to any sites using dipmap. Unfortunately I am glad to hear others having the same issue, thought it was my VISTA laptop that I have been trying to get the 8.2 software on causing the issues. Share this post Link to post Share on other sites
501 0 Posted April 20, 2008 Considering the Geovision is one of the larger card sellers in the world, having DDNS services down for several days at a time is a major issue, especially when the address os a VSM server uses the dipmap. Andy, get on it Share this post Link to post Share on other sites
brankorackovic 0 Posted April 20, 2008 Same problem. several times it`s happening. only solution is static ip address. I use small application "hamachi" and I get static ip. it`s free https://secure.logmein.com/products/hamachi/vpn.asp?lang=en Share this post Link to post Share on other sites
sinbad 0 Posted April 24, 2008 never used it, I always used DynDns. +1 for dyndns.org Share this post Link to post Share on other sites
rocko_mtv 0 Posted May 1, 2008 I use the DynDns and their client updaters on over 30 DVR's and can say they work flawlessly. DynDns = Two Thumbs up! Share this post Link to post Share on other sites
501 0 Posted May 5, 2008 Dipmap is/was down again. Andy, why is this service always going down? Our phone rings 10-20 times when it does and we have a lot of unhappy customers. Fixing it should be a priority for Geovision. Share this post Link to post Share on other sites
501 0 Posted May 6, 2008 (edited) It's been down for days and all my customers are connected to a VSM server via the dipmap service and NONE can connect because the dipmap is down. Andy, please contact Geovision and get this fixed ASAP. This should be working! I don't mean to be rude but this causes my phone to ring 20 or 30 times in the morning, and that isn't much fun to tell people it's down. Edited May 6, 2008 by Guest Share this post Link to post Share on other sites
rory 0 Posted May 6, 2008 It's been down all day and all my customers are connected toa VSM server via the dipmap service and NONE can connect. Andy, please contact Geovision and get this fixed. This should be working! Works from the Bahamas: http://geovision.dipmap.com/ Share this post Link to post Share on other sites
501 0 Posted May 6, 2008 (edited) Whats happenning is the service doesn't work. So when you even try and ping the address (yourname.dipmap.com), it comes back as "could not find host" even when the system is online and it says the dipmap is updated. FYI....This is NOT the case for all address, there are some that still work, but the majority don't, they come back invalid. Edited May 6, 2008 by Guest Share this post Link to post Share on other sites
rory 0 Posted May 6, 2008 Ahhh .. I never used it because the first couple times I tried it it would not connect or setup a new account .. so I just went with DynDns.org from thereon. Share this post Link to post Share on other sites
501 0 Posted May 6, 2008 Ya, I had the same problem, but the old ddns service I was using was going down too often and I assumed that a company like Geovision would ensure their ddns service was running all the time.... guess I was wrong. Share this post Link to post Share on other sites
andy_geovision 0 Posted May 6, 2008 Dear All, We were doing the maintanence for DDNS recently.... Sorry for the inconvenience.... Sincerely, ____________________ Andy Chen Technical Support, GeoVision Inc , Taiwan +886-2-8797-8377 with extension 287 Share this post Link to post Share on other sites
Elucidate 0 Posted May 6, 2008 Does anyone know if this issue is going to be resolved soon? This is absurd. I almost bought a new router thinking mine was on the blink - with the random 20+ minute drop outs in connectivity. Then all of a sudden - nothing for several days. For those of you that use the DynDns - is this easy to set up? Any pointers? TIA Share this post Link to post Share on other sites
501 0 Posted May 9, 2008 Andy, any progress? Still a LOT of customers down. Please let us know. Share this post Link to post Share on other sites
andy_geovision 0 Posted May 9, 2008 Dear All, Please try the following. The Link for DDNS AP ftp://andy:andy@geo-demo-japan.dipmap.com/DDNS.zip The Link for DDNS Document ftp://andy:andy@geo-demo-japan.dipmap.com/DDNS1.pdf Thank you.. Sincerely, ____________________ Andy Chen Technical Support, GeoVision Inc , Taiwan +886-2-8797-8377 with extension 287 Share this post Link to post Share on other sites
olafak 0 Posted May 9, 2008 Will this application work with older GV systems? Or just ver 8.2? Thanks! Share this post Link to post Share on other sites
andy_geovision 0 Posted May 9, 2008 Will this application work with older GV systems? Or just ver 8.2? Thanks! Yes, it works with older version of GeoVision... Sincerely, ____________________ Andy Chen Technical Support, GeoVision Inc , Taiwan +886-2-8797-8377 with extension 287 Share this post Link to post Share on other sites
501 0 Posted May 12, 2008 Hi Andy, does this mean ALL existing systems need to load this new version of DDNS? Is there any hope of this being fixed? Share this post Link to post Share on other sites
andy_geovision 0 Posted May 13, 2008 Hi Andy, does this mean ALL existing systems need to load this new version of DDNS? Is there any hope of this being fixed? Nah.... not all the existing system need to load the new version of DDNS....only the DVR has the problem with DDNS might try the FTP link I sent you guys last week... >> Is there any hope of this being fixed? I am afraid of not... Sincerely, ____________________ Andy Chen Technical Support, GeoVision Inc , Taiwan +886-2-8797-8377 with extension 287 Share this post Link to post Share on other sites
