jobes 0 Posted April 29, 2008 Hi folks I'm a newb to CCTV and need some help from anyone that can lend a hand. My company is in the process of purchasing an Intellicam system (G4-16RTA-D1) and we are trying to view the demo from active sites. I have two resources (yes reputable:) that I can access and we are having the same issue with both. Logging into the site and clicking the play button does bring up the camera descriptions on the left and that’s it. No video displayed. We have tried several networks using IE6&7, WinXP, and Vista (SP’s on all). We have had limited success with some playing on machines and we can’t seem to pinpoint the common problem. Although two of the many tested have been IE6 that worked. Security in IE has been turned down to low and added the IP to the Trusted Sites list even. All ActiveX feature are set to prompt or enabled. Can someone please assist with this. I have spent countless days trying to figure this out. Share this post Link to post Share on other sites
jobes 0 Posted April 30, 2008 I suppose I'll respond back to my own thread. I've found a workaround that addressed this. On a fresh machine I connected to one of the demo sites and got a fresh copy of the "playm4.dll" in the system 32 folder and copied that over to every machine that either had the red box or could even see video in the web viewer. It worked like a charm. I don't know why yet but maybe something gets corrupt moving that dll during the ActiveX install. Share this post Link to post Share on other sites
