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PICO2000 / DVR2000: Security key not found ...

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Dear All,

Greetings!

 

I'm a new user in this forum. I need a piece of advice/solution for a problem.

 

I installed PICO2000 / DVR2000 software into my PC and also managed to install the drivers for the DVR 8-Channel DiGiNet Card, which came along with the PICO2000 / DVR2000 software.

 

When I run the application, I get the following error:

 

==> The security key is not found. If the problem persists, please contact your dealer.

 

and followed by ...

 

===> Can not start DSR application.

 

Where did I went wrong? Did I missed any steps during installation? Or am I using the wrong software? I'm blur. Please help ...

 

Also, can someone please suggest a FREE software to use with the PC-Based system I have?

 

The Card I have with me is a 8-Channel DIGINET card.

 

Please help.

 

Regards,

Raja

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Sounds like the drivers aren't installed properly - or the device is sharing a IRQ and the cards in your system are not playing well...

 

Below info may be of help:

(Note in some cases going into SAFE mode may required, or tried...)

 

This site helped me sort out a Video Capture driver for a no-name card:

http://btwincap.sourceforge.net/custom.html

 

The site focusing on Bt848, Bt849, Bt878 and Bt879 based video capture boards

 

 

 

* * * * * *

 

 

Solution #1

 

"security key not found" . First try this solution

 

Question

I can not load PICO 2000. It says "security key not found" . if problem persists contact the dealer " I'm using Windows XP Pro . it also gives me a error cannot load DSR application ..likely all one in the same ??

 

 

Answer

PICO 2000 need not require a password.

 

In order to correct this situation, we need to COMPLETELY uninstall PICO from the add/remove programs in Control Panel.

 

 

Then reboot....

 

Then install the software PICO 2000 again from the CD ( \Setup.exe)

 

Choose PICO2000-104 (You should choose NTSC - PAL is a European standard)

 

Restart computer-----Run English pack from the CD to change tio the English

version (this takes away the question marks...this program is found in the PICO directory...just click on it)

 

start PICO2000 from the desktop----don't touch any password - directly login.

 

 

To recap here is the complete install process:

 

1. Plug the card into a PCI slot.

 

2. Choose a new system(win98 or windows XP)

 

3. Install the driver (from the CD \driver\)

 

4. Install the software PICO 2000 from the cd (\Setup.exe)

 

5. choose PICO2000-104 (You should choose NTSC - PAL is a European standard)

 

 

(Note: if you use two cards, you must choose PICO2000-208; If you choose four cards, you must choose PICO2000-416.)

 

6. Restart computer-----Run English pack from the CD to change to the English

version (this takes away the question marks...this program is found in the PICO directory...just click on it)

 

start PICO2000 from the desktop----don't touch any password - directly login.

Solution #2

"security key not found". If first solution fails - then you need to start disabling!!

 

PICO 2000 - Security Key Not Found etc.???

 

All 6 messages in topic - view as tree

 

 

 

Jim Donald

 

 

Dec 27 2003, 6:28 am show options

 

Newsgroups: uk.tech.electronic-security

 

From: Jim Donald - Find messages by this author

 

Date: 27 Dec 2003 14:28:32 GMT

 

Local: Sat, Dec 27 2003 6:28 am

 

Subject: PICO 2000 - Security Key Not Found etc.???

 

Reply | Reply to Author | Forward | Print | Individual Message | Show original | Report Abuse

 

This software was supplied with a UCC4 4-port capture card (with audio

capture) but I can't get it working consistently.

 

After installing the program I keep getting the message:

dealer>.

 

Well, it's holiday time and my isn't around right now.

 

Does anyone have an idea what I am doing wrong.

 

 

I was told that when using PICO 2000 with the above card I must not

load the drivers, viz:

 

1. Star Imavision Video Capture

2. Star Imavision Audio Capture

 

This procedure HAS worked (but on one machine only).

 

The rest of the time no matter what I try I keep getting that damned

message.

 

Help gratefully received. TIA.

 

Jim

_______________________________________________________________________________

 

 

 

 

 

 

 

Well, I'll answer this myself because, after several hours of head

scratching, I've sussed it out.

 

 

When PICO 2000 says:

 

 

What it is REALLY saying is:

 

 

 

So I am not going to run. Might seem simple to most, but it perplexed

me for ages. Therefore, the answer is to:

 

1. Tediously disable EVERYTHING non-essential in the PC

2. Get the PICO card to work (which it did when everything else was

disabled)

3. Then start adding devices one after the other until the PICO card

stops working (Security Key Not Found etc., etc.)

 

That last device you added is the one causing the trouble in the first

place. In my case an integrated INTEL NETWORK device on the

motherboard. I disabled it in BIOS; got the PICO to work and then

added a cheap PCI network card, which got me back online without

upsetting the PICO.

 

Yet prior to discovering this problem, Windows XP Pro reported

everything hunky dory. No yellow exclamation marks or red crosses.

Even now I cannot understand how this INTEL NETWORK device was

buggering things up because it was not sharing IRQ, I/O or memory

address with the PICO. Oh well....Another Wndows mystery unsolved.

 

TIPS FOR ISTALLING AND RUINNING PICO 2000 VER. 1.8 WITH THE UCC4

4-PORT CAPTURE CARD FROM GAMMAGRAPHX INC. (WINXP PRO ROUTINE).

 

1. Put card in PCI slot

2. Restart the machine

3. Install drivers (Star Imavision Video/Audio capture)

4. Install PICO 2000 software.

5. Reboot the machine

6. Make sure you have FULL sharing enabled on file: c:\DSR-Video\

 

 

OTHER POINTS

 

1. The company that sold me this kit said I mustn't load the drivers

because, if I did, the card wouldn't work. This is not true. The UCC4

card works with or without the drivers in Windows XP Pro. Without the

drivers it seems to prefer IRQs 10 or 12 where it sits as

audio and video devices>. 'Course if you don't load the drivers, WINXP

Pro keeps prompting you for them each time you reboot. So if you don't

want the drivers you have to keep cancelling out the Add New Hardware

Wizard. A pain in the ass really.

 

2. There's a very clever bloke who has kindly supplied WDM drivers and

other utlitites for this card which allow it to work with any WDM

compatible Windows capture program (I tried them with Windows Movie

Maker and Ulead MSPRO 7 Video Capture and they worked fine and you can

even capture directly to MPEG 2 with Ulead using the right CODEC).

 

Those drivers and some other stuff can be had here:

 

http://btwincap.sourceforge.net/download.html

 

These are Brooktree drivers which work with the UCC4 even though it

says Connexant on the capture chip. Believe me. The Brooktree drivers

work great. Meanwhile, BTSPy (also at the above URL) allows you to

customise the card when installing the Brooktree Drivers. This allows

any Windows program to access all four ports on the card (but so far I

have not found a program that allows viewing them all at the same

time). However, you can capture from up to four cameras individually

by selecting the appropriate input. But no Quadding or multiplexing

without the right software.

 

 

Nevertheless, BTSpy required that your UCC4 is working with PICO 2000

(or other multiplex software) before it can spy out your card's

capabilities. So, in case your card isn't working, here's what BTSPy

reported for my card (when I tested it with the DICO software, which I

DID manage to get to work).

 

************************************************

 

 

### BtSpy Report ###

 

General information:

Name:ucc4 ver. 2.0

Chip: Bt878 , Rev: 0x00

Subsystem: 0x00000000

Vendor: Gammagraphx, Inc.

Values to MUTE audio:

Mute_GPOE : 0x00f000

Mute_GPDATA: 0x000000

Has TV Tuner: No

Number of Composite Ins: 4

Composite in #1

Composite1_Mux : 2

Composite1_GPOE : 0x00f000

Composite1_GPDATA: 0x000000

Composite in #2

Composite2_Mux : 3

Composite2_GPOE : 0x00f000

Composite2_GPDATA: 0x000000

Composite in #3

Composite3_Mux : 1

Composite3_GPOE : 0x00f000

Composite3_GPDATA: 0x000000

Composite in #4

Composite4_Mux : 0

Composite4_GPOE : 0x00f000

Composite4_GPDATA: 0x000000

Has SVideo: No

Has Radio: No

 

 

Add here all the comments you want!

If your card can decode Stereo TV , and

your card does NOT use one of the following

chips, you will have to "peek" the right

GPDATA and GPOE values to enable Stereo and

SAP audio. The driver already supports the

DPL3518, MSP34xx, PT2254, TDA7432, TDA8425,

TDA9840, TDA9850, TDA9855, TDA9873, TDA9874,

TDA9875, TEA6300 and TEA6420 and does not require

extra information to drive them!

 

 

If you are able to get your card working using

this program , please , mail me this file (with

any extra comments you would like to add) to:

ejta...@tutopia.com , so I can add native support

to your card in the next driver release!

 

 

************************************************************

 

 

The above setup and drivers (Brooktree) won't make PICO 2000 work, but

they'll allow the UCC4 to work with any WDM application (like Windows

Movie Maker or Ulead Video Capture etc., etc.). In these you will be

able to access each port on the card and capture from each one

idividually (but NOT all four at the same time, as you can with PICO

2000).

 

Whew! I hope all this is useful to somebody. Kept me busy over

Christmas anyway

 

 

Jim

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