help with intellex dv16000

[shawn305 0]

hey everyone i am new to this world and just need some help with this dv system my friend len't me to use until i get my own... I was interested in putting up a security system at my home so i got the dome ir camers and just was playing around with the pc software so i know how to use it gefore ido the final setup. The program is intellex 2.21 software.. i have one camer hooked up to it for testing.. when the system starts it shows what it viewed on the camera, the recoed button is light, looks like it is working, but how do i view what is recorded? i tryed setting alarms, the icon flash's on the bottom left, when i click on the alarm button there is nothing there.. i am stuck.. Any help would be great,, Thanks shawn305

[CCTV_Suppliers 0]

Shawn, when you log into Intellex, are you using any password? Normally Intellex can have one admin and as many users as you want. Admin can program what functions are to be avail for which user... I think that your user privileges were limited by the admin settings... If you have the admin log password, you can change it... or bypass it completely and reset all the passwords...

 

Dependent what your answers are, then I can send you PM on how to reset all the passwords.. thereafter, you can log in as admin and full control on all the functions of this Intellex...

[shawn305 0]

Thanks for your reply.. i log in as the admin. there are no there users listed in the pc.. because i went to the screen where you could add users but admin is the only one there.

[CCTV_Suppliers 0]

There should be a button in the middle lower of the screen allowing you to play back recorded video or use the search button...

 

Something in the system is tweaked not allowing the play button not to display and that is possible in their setup area... This system is either based on Win95 or Win98 dependent on the build...

 

Please give me some more info and I will have answers for you... like system setting through setup area, etc...

[shawn305 0]

well the play buttins are in the midle of the screen. when i hit play it takes me to another screen that looks prity much like the original screen but a bar on the bottom of the video area. the bar does not move nor can you fast forword or rewinde. it is running windows 98. i tryed to do a search on the 1 camera i aam using but there is no images found. what other setting do you want me to list for you .. any spacific one?

[valboosky 0]

Hello sir,

 

The version installed on your intellex is very limited as far as options go.

I suspect the software is currently not seing any of your storage drives.

 

 

I suggest you update your unit to 2.5.9

get the file at the AD website.

under support, software downloads, intellex DVMS, 2.5.9 upgrade

 

upgrading to 2.5.9 will give you the storage screen under setup.

then if you dont see any drives. I suggest you go out to windows format the drives (except the C: of course) and run a drive config.

 

2.5.9 is also a very reliable version.

 

Regards,

 

Val

American Dynamics

[shawn305 0]

thanks everyone for your help. i was reading on the site that i will need to upgrade it with a cd rom but this unit only has a 3 1/4 drive... is there any other way ? on ya an even if there is a cd drive on it how do i acess windows? when i turn the pc on it automaticaly runs the program?

[CCTV_Suppliers 0]

Val, what you are suggesting is a hardware dependent upgrade... and dependent when this 2.21 was manufactured or better yet, when it was upgraded to 2.21 from its previous versioni, there is very good chance that 2.59 version will not work.. It is worth trying, but once the upgrade does not go through, he looses everything.. and of course, AD will not give him a free SW key...

 

Shawn, do you have the original 2.21 restore CDs by any chance?

 

Shawn, when you go to setup section and looking at your storage.. how much storage do you show? Also, check the mode of the recording... and make sure it is recording "circular" mode instead of "linear" mode. There is a good chance that if it was selected "linear" mode, then when recording reaches to the last stage of the storage, it will stop recording..

[shawn305 0]

i did change it a few times from linear to circular but it is at circular. the storage is

c: 5136mb

d: 92524mb

e: 97676mb

f: 97676mb

g: 97676mb

[valboosky 0]

2.2 to 2.59 requires no hardware change at all

2.2 to 2.59 will also require no SW key if you run the upgrade.

 

we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.

 

I work with these on a daily basis.

 

As for the exit code, I suggest you call in to support. As I do not want to give it here.

 

Val

[CCTV_Suppliers 0]

2.2 to 2.59 requires no hardware change at all

 

May be... dependent on the motherboard that the original system was built... The issue are the drivers that 2.59 may not recognize. The only way to confirm this is to perform the upgrade... but I rather be cautious than sorry... The best approach is the exit the system, go to your desktop and confirm the minimum requirements for such upgrade before doing it... and if you want the exit code, send me PM...

 

2.2 to 2.59 will also require no SW key if you run the upgrade.

 

You missed my point about the SW key... If he crashes the system and does not have restore CDs or the SW key vs. the MAC address is not clear or missing, he is basically hosed...

 

we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.

 

I work with these on a daily basis.

 

Are you working for AD directly? If so, you know you do not see these type of systems much at all lately...

 

As for the exit code, I suggest you call in to support. As I do not want to give it here.

 

Val

 

Val, you are missing my point... As many of these systems you saw, I do not think you had a chance to view this problem from end user stand point...

 

Please find my answers to your observations above!

[valboosky 0]

2.2 to 2.59 requires no hardware change at all

 

May be... dependent on the motherboard that the original system was built... The issue are the drivers that 2.59 may not recognize. The only way to confirm this is to perform the upgrade... but I rather be cautious than sorry... The best approach is the exit the system, go to your desktop and confirm the minimum requirements for such upgrade before doing it... and if you want the exit code, send me PM...

 

2.2 to 2.59 will also require no SW key if you run the upgrade.

 

You missed my point about the SW key... If he crashes the system and does not have restore CDs or the SW key vs. the MAC address is not clear or missing, he is basically hosed...

 

we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.

 

I work with these on a daily basis.

 

Are you working for AD directly? If so, you know you do not see these type of systems much at all lately...

 

As for the exit code, I suggest you call in to support. As I do not want to give it here.

 

Val

 

Val, you are missing my point... As many of these systems you saw, I do not think you had a chance to view this problem from end user stand point...

 

Please find my answers to your observations above!

 

I do work for AD directly.

 

I you call AD tech support with your 2.2 version SW key and serial number

they will generate a 2.5 SW key for you.

 

2.2 units do not have any recovery disks.

If you want 2.5.9 recovery disks ( ghost image for each kind of motherboard) the part number you want is: 0352-0326-01

 

I do not mean to get into any arguments, I just know the product very well.

[RickA 0]

Post subject:

CCTV_Suppliers wrote:

valboosky wrote:

2.2 to 2.59 requires no hardware change at all

 

May be... dependent on the motherboard that the original system was built... The issue are the drivers that 2.59 may not recognize. The only way to confirm this is to perform the upgrade... but I rather be cautious than sorry... The best approach is the exit the system, go to your desktop and confirm the minimum requirements for such upgrade before doing it... and if you want the exit code, send me PM...

 

2.2 to 2.59 will also require no SW key if you run the upgrade.

 

You missed my point about the SW key... If he crashes the system and does not have restore CDs or the SW key vs. the MAC address is not clear or missing, he is basically hosed...

 

we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.

 

I work with these on a daily basis.

 

Are you working for AD directly? If so, you know you do not see these type of systems much at all lately...

 

As for the exit code, I suggest you call in to support. As I do not want to give it here.

 

Val

 

 

Val, you are missing my point... As many of these systems you saw, I do not think you had a chance to view this problem from end user stand point...

 

Please find my answers to your observations above!

 

 

I do work for AD directly.

 

I you call AD tech support with your 2.2 version SW key and serial number

they will generate a 2.5 SW key for you.

 

2.2 units do not have any recovery disks.

If you want 2.5.9 recovery disks ( ghost image for each kind of motherboard) the part number you want is: 0352-0326-01

 

I do not mean to get into any arguments, I just know the product very well.

Does that mean that cd will work with any of the motherboards for that version?

[valboosky 0]

The part number will give you a kit.

You will be able to run a recovery on every type of motherboard in the 2.x series.

 

I tried posting the .pdf for the procedure, but attachments seem to not be working.

[shawn305 0]

hi everyone thanks for all the useful info. i saved the upgrade on my other oc and burned it onto a cd, but as i mentioned above this unit does not have a cd drive so i opened it up unpluged one of the secondary hard drives and pluged in the cd drive.. Everytime i started the unit to aply the upgrade it gave me a drive error and shut down ... So what i had to do is use the windows 98 upgrade the ie and went to the site . downloaded it, saved it , then ran the upgrade.. everything went well no isues. Now the unit is working great. i can view the recorded content, setup motion etc... only problem is that i would like to add a cdrw so i can burn alarms and other saved images.. Once again thanks everyone for there support.

[valboosky 0]

Unfortunatly the CD drivers are coded into the application

usually you have to buy one from AD, but lemme post a list of the ones we use, perhaps you can get one somewhere.

 

TEAC CD-W552GB-000

SONY CRX230EE/B2

LITE-ON SOHR-5239V

LITE-ON: LH-52R1P-185C

LITE-ON DH-52R2P-04C

SONY CRX230EE/B2

 

 

These should all work with the 2.5.9 CD-RW compatibility patch

[CCTV_Suppliers 0]

Shawn, you are lucky... you hardware was for this type of upgrade... and congrads... I have seen too many of these older machines that were original 2.0 and were upgraded to 2.21 and none of the qualified to 2.59 BECAUSE SUCH SOFTWARE UPGRADE IS HARDWARE DEPENDENT.

 

As for the CD burner, none that AD recommends are avail in the market... Actually there are close to 24 of them that suppose to work and none you can find, unless if you can scrape the bottom of the barrel and find something in E-Bay...

 

I think I have some of those older ones on hand and they should be brand new... If you want them, send me PM...

[valboosky 0]

If you insist on arguing about a 2.x intellex not being able to upgrade to 2.5.9 with someone that works at AD it is up to you. But i have done this upgrade a million times on countless units from 2.0 to 2.4

 

There are 4 types of motherboards.

Easton

Bayfield

Brownsville

Winnipeg

 

they all work

no exceptions.

 

They all run win98

why would you need a hardware update to run the same OS?

the upgrade does not install any new drivers.

[CCTV_Suppliers 0]

Val, you are taking this in a wrong way, but I can and will challenge you every step of the way on anything Intellex, if you want and here are some of my thoughts...

 

You are misinterpreting what I said about the hardware dependency... If you have done millions of these, then you know that dependent when systems are built, it always comes with a different motherboard with different chipsets and not necessary Intel motherboards that will only work with Intellex - I am sure this you do not know...

 

Your stated Easton, Bayfield, Brownsville and Winnipeg motherboards are what you used and that is all you know... and with a good reason... you were never been exposed outside of the box. Do you even know what the true technological differences are between these motherboards?

 

I am sure the member that posted his request and was able to get an adequate answers did help him and that is where such info is important. But, please do not use AD nonsense on hardware and software requirements vs. revision updates or upgrades. You go by your book and what it states and the reality is actually and totally different.

 

Here is what you need to know... If the motherboard did not come with enough computing power, that includes processor, RAM and video cards, your upgrade will not work... as every revision of the Intellex not only comes with "fixes", but also additional features that require more memory, more processing power and even more video memory.

 

Here are simple questions that will challenge your knowledge across the board... regardless which version of the Intellex that you worked with in the past or presently (excluding Intellex Ultra), what is the maximum INTERNAL storage Intellex can have? If you can answer this correctly, then you will gain a serious points with me... Here is another challenge question for you... Which Intellex models work with DVD burner vs. CD burner and why?

 

Do you want to go on?

 

Val, I do not want to make you feel bad, but I want you to know that what your spec books defines is not the reality, rather an assumption and if your training and knowledge is based on it, then I do understand your limitations... Heck, I probably would have known as much about the Intellex behind AD closed doors as you, except when you truly understand the Intellex platform, then you will come to realization that Intellex actually can do tremendously more than the stock models...

[valboosky 0]

No offense, but you are making things way more complicated than they truly are.

 

First and foremost, I've been a computer hardware guy all my life. Ive put together more PCs then I can think of.

 

Can you really honestly tell me, that a computer already running Windows 98,

With a VACD board, and a graphics card is gonna need a hardware upgrade for a patch, using the same operating system, same hardware, same drivers.

There are no difference in video performance between a 2.2 and a 2.59.

The images per second limit is the same, the UI is the same.

 

The major difference is instead of having IDART, you have the storage option in the menu.

 

Does this justify a hardware change?

 

Thats like saying, I just installed Age of Conan on my quad core, they made a patch to add a new level, I should check my hardware.

 

If this kinda talk slides with your customers, fine, but you can't fool me into upgrading ram.

 

I have never honestly checked on the intel website to check the difference between the Mobo's , I know which one has which connector, and what the Bios looks like. I could check what chipset they use, and what the FSB difference is on them, or if one uses PC133 over PC100.

 

But what I do know, is i have upgraded alot of them and they all work.

[CCTV_Suppliers 0]

No offense, but you are making things way more complicated than they truly are.

 

No offense taken nor should you... things are not as complicated either, rather information shared in this forum is not accurate and that is what I am addressing here.

 

Any reasons why you are not answer the simple questions above? Do you want me to answer them for you? Do not take it a wrong way, but I do not think you have the answers and it is not because you are not capable, rather restrictions on who provided a training for you, their level of knowledge and more importantly, limitation to think out of box...

 

Here are something interesting about your product that I am sure nobody in your department knows...

 

1. You can have up to 4TB INTERNAL storage available for any Intellex DVMS version 3.0 or above.

 

2. This capability is coded into the software, so regardless if you want to add more, Intellex will not recognize (this of course excludes Intellex Ultra, which can not recognize more than 10TB

 

3. Did you know that any version of Intellex over version 3.0 could take DVD burner and increase video content on a media almost 6 times more vs. CD medias? According to specs, only Premiers will have DVD burner...

 

4. Did you know that by not using Intel based chipsets and instead using AMD based chipsets and motherboards, actually Intellex works at least 25% better and more efficient?

 

5. Did you know that instead of using Western Digital hard drives, you get better performance using Seagate hard drives, regardless if Seagate drives come with 5 years warranty vs. WD 3 years warranty?

 

First and foremost, I've been a computer hardware guy all my life. Ive put together more PCs then I can think of.

 

Can you really honestly tell me, that a computer already running Windows 98,

With a VACD board, and a graphics card is gonna need a hardware upgrade for a patch, using the same operating system, same hardware, same drivers.

 

Yes, I can... and it is very much dependent if it is P3 based system or early version of P4 and yes, it does make a huge difference. If we are dealing with a similar situation, we will confirm if the system can handle such a workload before talking about upgrading the software...

 

There are no difference in video performance between a 2.2 and a 2.59.

The images per second limit is the same, the UI is the same.

 

The major difference is instead of having IDART, you have the storage option in the menu.

 

Does this justify a hardware change?

 

Thats like saying, I just installed Age of Conan on my quad core, they made a patch to add a new level, I should check my hardware.

 

Incorrect assessment - and here is why. You are mixing a theory vs. reality. A version of Intellex is designed around specific hardware and it could take next level software upgrade, if it can, and such software upgrades are always hardware dependent. Yes, it may work, but chances are it will be very slow operating system and eventually it will corrupt the system files. You may disagree with this, but again, I am addressing your theory vs. our reality check.

 

If this kinda talk slides with your customers, fine, but you can't fool me into upgrading ram.

 

Trust me, our customers listen and pay more attention to what we say and deliver than listening to AD's marketing hype...

 

It is interesting that you brought RAM question... Do you actually know how much RAM any of the version Intellex systems actually need vs. what you provide and why when increasing RAM does make a very decent performance increase?

 

I have never honestly checked on the intel website to check the difference between the Mobo's , I know which one has which connector, and what the Bios looks like. I could check what chipset they use, and what the FSB difference is on them, or if one uses PC133 over PC100.

 

You should learn the differences and then assess why certain boards behave different... and when you find out that Intel based motherboard are not really what Intellex should be using, then you may understand that true potential actually resides in using a different motherboard, RAM and different video card setting. We have been using them for over 10+ years, so proof is on hand rather a theory.

 

But what I do know, is i have upgraded alot of them and they all work.

 

I do not question your ability to work with these type of systems nor your integrity of repairing such systems... I rather blame limitations that you were presented in learning this platform and passing what they expose you with, rather than reality.

 

Val, we do not only work with Intellex equipment... We also perform the same type of work, repairs, upgrades with older and brand new equipment from Bosch, Panasonic, Sanyo, GE, Pelco, DM and few others... so, our specialty does not start and stop with Intellex platform alone...

[valboosky 0]

No offense taken nor should you... things are not as complicated either, rather information shared in this forum is not accurate and that is what I am addressing here.

 

Any reasons why you are not answer the simple questions above? Do you want me to answer them for you? Do not take it a wrong way, but I do not think you have the answers and it is not because you are not capable, rather restrictions on who provided a training for you, their level of knowledge and more importantly, limitation to think out of box...

 

Here are something interesting about your product that I am sure nobody in your department knows...

 

1. You can have up to 4TB INTERNAL storage available for any Intellex DVMS version 3.0 or above.

 

Yes I am aware of this. The only reason you can't do this on a 2.x is because of the OS, no NTFS, no drive above 160g.

 

2. This capability is coded into the software, so regardless if you want to add more, Intellex will not recognize (this of course excludes Intellex Ultra, which can not recognize more than 10TB

 

It is coded into the software, and I bet you didn't know they limit this because if you have this much storage, there are too many video files. It cause the Intellex to slow down with its stock internals. Problems with indexing. There is a fix for this in the registry, I bet you also didn't know that.

 

3. Did you know that any version of Intellex over version 3.0 could take DVD burner and increase video content on a media almost 6 times more vs. CD medias? According to specs, only Premiers will have DVD burner...

 

This is no secret, there is a patch available on our website exactly for that reason. Many of the customer do this upgrade on their own.

 

4. Did you know that by not using Intel based chipsets and instead using AMD based chipsets and motherboards, actually Intellex works at least 25% better and more efficient?

 

That's all fine and dandy, but do you pay for the windows license you supply a customer when you go to 4.0 and above. Because the one AD uses , is flashed into the Intel bios.

 

5. Did you know that instead of using Western Digital hard drives, you get better performance using Seagate hard drives, regardless if Seagate drives come with 5 years warranty vs. WD 3 years warranty?

 

I've seen it all. I have seen customers with SAN storage on an Intellex, some use Raptor drives thinking it will increase performace. To be Honest, even the biggest casinos dont feel the need to do this, becase the difference is so little, it's not worth the money.

 

First and foremost, I've been a computer hardware guy all my life. Ive put together more PCs then I can think of.

 

Can you really honestly tell me, that a computer already running Windows 98,

With a VACD board, and a graphics card is gonna need a hardware upgrade for a patch, using the same operating system, same hardware, same drivers.

 

Yes, I can... and it is very much dependent if it is P3 based system or early version of P4 and yes, it does make a huge difference. If we are dealing with a similar situation, we will confirm if the system can handle such a workload before talking about upgrading the software...

 

There are no difference in video performance between a 2.2 and a 2.59.

The images per second limit is the same, the UI is the same.

 

The major difference is instead of having IDART, you have the storage option in the menu.

 

Does this justify a hardware change?

 

Thats like saying, I just installed Age of Conan on my quad core, they made a patch to add a new level, I should check my hardware.

 

Incorrect assessment - and here is why. You are mixing a theory vs. reality. A version of Intellex is designed around specific hardware and it could take next level software upgrade, if it can, and such software upgrades are always hardware dependent. Yes, it may work, but chances are it will be very slow operating system and eventually it will corrupt the system files. You may disagree with this, but again, I am addressing your theory vs. our reality check.

 

Sorry, but this is very wrong, chances are if you leave your intellex at version 2.2, you have a much higher chance of corrupting your video files.

ANYONE running 2.1 or later should, without exception upgrade to 2.59.

 

If this kinda talk slides with your customers, fine, but you can't fool me into upgrading ram.

 

Trust me, our customers listen and pay more attention to what we say and deliver than listening to AD's marketing hype...

 

It is interesting that you brought RAM question... Do you actually know how much RAM any of the version Intellex systems actually need vs. what you provide and why when increasing RAM does make a very decent performance increase?

 

Where? show me some sort of study showing that a lack of ram has caused an intellex to lose video for a certain period of time, or a recorded clip that has not delivered in framerate.

 

I have never honestly checked on the intel website to check the difference between the Mobo's , I know which one has which connector, and what the Bios looks like. I could check what chipset they use, and what the FSB difference is on them, or if one uses PC133 over PC100.

 

You should learn the differences and then assess why certain boards behave different... and when you find out that Intel based motherboard are not really what Intellex should be using, then you may understand that true potential actually resides in using a different motherboard, RAM and different video card setting. We have been using them for over 10+ years, so proof is on hand rather a theory.

 

But what I do know, is i have upgraded alot of them and they all work.

 

I do not question your ability to work with these type of systems nor your integrity of repairing such systems... I rather blame limitations that you were presented in learning this platform and passing what they expose you with, rather than reality.

 

Val, we do not only work with Intellex equipment... We also perform the same type of work, repairs, upgrades with older and brand new equipment from Bosch, Panasonic, Sanyo, GE, Pelco, DM and few others... so, our specialty does not start and stop with Intellex platform alone...

 

 

I get where you are coming, but trust me, just because someone works for a big company does not mean they have no prior experience in PC hardware.

 

I've been in the computer field long enough to know that a DVRs bottleneck is done at the video capture card. That way it does not rely on RAM or CPU speed for better performance. Sure, you might make it so there is much less strain on the unit. But the end-user won't see the difference. There are tons of Intellex units out there, with 10+ years of constant recording, that have not required any repairs at all.

 

I have a 2.2 unit running 4.17, sure its sluggish, but 2.5.9 wont have any effect on it at all.

[CCTV_Suppliers 0]

No offense taken nor should you... things are not as complicated either, rather information shared in this forum is not accurate and that is what I am addressing here.

 

Any reasons why you are not answer the simple questions above? Do you want me to answer them for you? Do not take it a wrong way, but I do not think you have the answers and it is not because you are not capable, rather restrictions on who provided a training for you, their level of knowledge and more importantly, limitation to think out of box...

 

Here are something interesting about your product that I am sure nobody in your department knows...

 

1. You can have up to 4TB INTERNAL storage available for any Intellex DVMS version 3.0 or above.

 

Yes I am aware of this. The only reason you can't do this on a 2.x is because of the OS, no NTFS, no drive above 160g.

 

This is very interesting - How come your DVMS series systems are shipped with maximum 750GB?? How about when someone raises question for more storage, you offer only ESM solution? I can bet the fact that you have never seen 4TB internal storage Intellex and the main reason is that we are the only ones doing it.. I can prove it, can you?

 

2. This capability is coded into the software, so regardless if you want to add more, Intellex will not recognize (this of course excludes Intellex Ultra, which can not recognize more than 10TB

 

It is coded into the software, and I bet you didn't know they limit this because if you have this much storage, there are too many video files. It cause the Intellex to slow down with its stock internals. Problems with indexing. There is a fix for this in the registry, I bet you also didn't know that.

 

Incorrect assumption - Intellex DVMS series database is capped to recognize maximum of 4TB and we have the proof... can you provide the proof that Intellex can take more than that? I should know this, as we are in contact with your engineering team.. are you?? The registery change that you are referring to is nothing unusual - as matter of fact, it is not a Intellex feature, rather Win2000 feature... and even when you change such setting, Intellex will not recognize it - as you should know, as such limitation is part of the Intellex code restriction on size of the recognizing the database... I can prove this, can you?

 

3. Did you know that any version of Intellex over version 3.0 could take DVD burner and increase video content on a media almost 6 times more vs. CD medias? According to specs, only Premiers will have DVD burner...

 

This is no secret, there is a patch available on our website exactly for that reason. Many of the customer do this upgrade on their own.

 

Really? May be you can give us what can be picked up in the open market and please show a url where such product can be bought and then show the steps of doing it... The last change that we use is based on a current offer from a manufacturer that just hit the market... the older DVD hardware is no longer available...

 

4. Did you know that by not using Intel based chipsets and instead using AMD based chipsets and motherboards, actually Intellex works at least 25% better and more efficient?

 

That's all fine and dandy, but do you pay for the windows license you supply a customer when you go to 4.0 and above. Because the one AD uses , is flashed into the Intel bios.

 

Wrong again... Nothing is flashed into the BIOS except AD name and no changes exist compared to original BIOS. What you are referring is the driver sets that is coded into Intellex... the simple fix is to revisit the drivers sets that are pertinent to your new non-Intel motherboard (preferably AMD based), and you are fine...

 

5. Did you know that instead of using Western Digital hard drives, you get better performance using Seagate hard drives, regardless if Seagate drives come with 5 years warranty vs. WD 3 years warranty?

 

I've seen it all. I have seen customers with SAN storage on an Intellex, some use Raptor drives thinking it will increase performace. To be Honest, even the biggest casinos dont feel the need to do this, becase the difference is so little, it's not worth the money.

 

Are you really familiar with SAN storage or SAS technology? What Casinos crave is not unilimted storage, rather RAID for redundency.

 

First and foremost, I've been a computer hardware guy all my life. Ive put together more PCs then I can think of.

 

Can you really honestly tell me, that a computer already running Windows 98,

With a VACD board, and a graphics card is gonna need a hardware upgrade for a patch, using the same operating system, same hardware, same drivers.

 

Yes, I can... and it is very much dependent if it is P3 based system or early version of P4 and yes, it does make a huge difference. If we are dealing with a similar situation, we will confirm if the system can handle such a workload before talking about upgrading the software...

 

There are no difference in video performance between a 2.2 and a 2.59.

The images per second limit is the same, the UI is the same.

 

Here is another question for you - Is Intellex a video intensive or processor/RAM intensive application? If you knew the answer to this question, you woulld not be making above remarks.

 

The major difference is instead of having IDART, you have the storage option in the menu.

 

Does this justify a hardware change?

 

Thats like saying, I just installed Age of Conan on my quad core, they made a patch to add a new level, I should check my hardware.

 

Incorrect assessment - and here is why. You are mixing a theory vs. reality. A version of Intellex is designed around specific hardware and it could take next level software upgrade, if it can, and such software upgrades are always hardware dependent. Yes, it may work, but chances are it will be very slow operating system and eventually it will corrupt the system files. You may disagree with this, but again, I am addressing your theory vs. our reality check.

 

Sorry, but this is very wrong, chances are if you leave your intellex at version 2.2, you have a much higher chance of corrupting your video files.

ANYONE running 2.1 or later should, without exception upgrade to 2.59.

 

If this kinda talk slides with your customers, fine, but you can't fool me into upgrading ram.

 

Trust me, our customers listen and pay more attention to what we say and deliver than listening to AD's marketing hype...

 

It is interesting that you brought RAM question... Do you actually know how much RAM any of the version Intellex systems actually need vs. what you provide and why when increasing RAM does make a very decent performance increase?

 

Where? show me some sort of study showing that a lack of ram has caused an intellex to lose video for a certain period of time, or a recorded clip that has not delivered in framerate.

 

You can measure performance yourself - just activate Intellex ability to run Windows Task Manager (I assume that you already know how to change the registery key), select "Performance" and observe exactly what is happening with Intelex while running it... then add more RAM and then compare the same results - right away you will notice that the processor is not maxed to 100% use when you have more than 256 (standard level) or 512MB on most recent systems. If your processor has more headroom, you have more tasks running pertinent to Intellex and increases overall system behavior.

 

I have never honestly checked on the intel website to check the difference between the Mobo's , I know which one has which connector, and what the Bios looks like. I could check what chipset they use, and what the FSB difference is on them, or if one uses PC133 over PC100.

 

You should learn the differences and then assess why certain boards behave different... and when you find out that Intel based motherboard are not really what Intellex should be using, then you may understand that true potential actually resides in using a different motherboard, RAM and different video card setting. We have been using them for over 10+ years, so proof is on hand rather a theory.

 

But what I do know, is i have upgraded alot of them and they all work.

 

I do not question your ability to work with these type of systems nor your integrity of repairing such systems... I rather blame limitations that you were presented in learning this platform and passing what they expose you with, rather than reality.

 

Val, we do not only work with Intellex equipment... We also perform the same type of work, repairs, upgrades with older and brand new equipment from Bosch, Panasonic, Sanyo, GE, Pelco, DM and few others... so, our specialty does not start and stop with Intellex platform alone...

 

 

I get where you are coming, but trust me, just because someone works for a big company does not mean they have no prior experience in PC hardware.

 

Hey bud, I give you a lot of credit on your knowledge - and your ability to hold on your own, but... your strength is your knowledge on basic computer systems, afterall, Intellex is yet another computer with all basic hardware. I do not mean to make you feel bad on your knowledge and expertise, but dealing with so many of technical people in so many companies, including AD, it does not surprise me that the true strength of technician does not come from what these companies provide, rather their own personal experiences... All I can tell you is that Intellex now is not what you have been lead to belive. Actually is it a better product that AD realizes. When you have a chance to think outside of the box, then the sky is the limit.. If you attempt to talk to your manager of some of these fresh ideas, he or she will not be willing to listen and even give you a chance to test... AD and other similar companies suffer by the same sickness - it is called "not invented here" syndrome. Good job and keep your head up and keep learning. You should never stop learning..

 

I've been in the computer field long enough to know that a DVRs bottleneck is done at the video capture card. That way it does not rely on RAM or CPU speed for better performance. Sure, you might make it so there is much less strain on the unit. But the end-user won't see the difference. There are tons of Intellex units out there, with 10+ years of constant recording, that have not required any repairs at all.

 

I have a 2.2 unit running 4.17, sure its sluggish, but 2.5.9 wont have any effect on it at all.

[valboosky 0]

This is very interesting - How come your DVMS series systems are shipped with maximum 750GB?? How about when someone raises question for more storage, you offer only ESM solution? I can bet the fact that you have never seen 4TB internal storage Intellex and the main reason is that we are the only ones doing it.. I can prove it, can you?

 

I have seen it, everyone in the business has a lab to test this in.

Why are they only shipped with 750gb?

Probably for business reasons. Don't forget the company is in it for the money.

 

Probably for the same reason you are taking a few 150$ drives, a 60$ ram stick and a few rounded off IDE cables and charging thousands of dollars.

 

Everyone is in it for the money.

 

Incorrect assumption - Intellex DVMS series database is capped to recognize maximum of 4TB and we have the proof... can you provide the proof that Intellex can take more than that? I should know this, as we are in contact with your engineering team.. are you?? The registery change that you are referring to is nothing unusual - as matter of fact, it is not a Intellex feature, rather Win2000 feature... and even when you change such setting, Intellex will not recognize it - as you should know, as such limitation is part of the Intellex code restriction on size of the recognizing the database... I can prove this, can you?

 

It is a hard coded cap. Absolutly true. There is a registry key to increase image file size. Proving it is not something I could do, but changes to the software must be done I'm sure there are very valid reasons for not making it available. I'm sure they plan on making a new shiny model with 25terabyte max storage in the near future. Marketing.....

Yes, I know our Irish friends from engineering very well.

 

Really? May be you can give us what can be picked up in the open market and please show a url where such product can be bought and then show the steps of doing it... The last change that we use is based on a current offer from a manufacturer that just hit the market... the older DVD hardware is no longer available...

 

I'll check into it. But if i remember correctly, all that is involved is a bit of Devices.def tweaking.

 

Wrong again... Nothing is flashed into the BIOS except AD name and no changes exist compared to original BIOS. What you are referring is the driver sets that is coded into Intellex... the simple fix is to revisit the drivers sets that are pertinent to your new non-Intel motherboard (preferably AMD based), and you are fine...

 

I was always told there was a key in the bios. Dell uses the exact same method. You can wipe a dell disk clean, and i mean completley wipe out the drive and run a recovery. It will never ask you for a key. Run the same recovery disk on another dell computer, boom, activation required.

 

If there is no information flashed, then sir, why do you have to flash the bayfield bios before going to 4.0 (RDVUPG40)

it is a tweaked version a15, but the one on Intel's website does not work.

 

 

Are you really familiar with SAN storage or SAS technology? What Casinos crave is not unilimted storage, rather RAID for redundency.

 

I am familiar with SAN, i have worked on many RAID5 setups, you say people want redundancy, not space. You would be surprised how many companies are not even ready to sacrifice the storage of one drive as a hot spare in the raid config.

 

People want redundancy, but dont even bother setting up their Raid unit on an SMTP server to advice them of drive failures. One drive goes dead, 2 drives go dead, then boom, all data lost.

I guess RAID6 will help these people.

 

Here is another question for you - Is Intellex a video intensive or processor/RAM intensive application? If you knew the answer to this question, you woulld not be making above remarks.

 

Very processor and RAM intensive, but how about I test processor load tomorow on the same unit, running 2.2, and running 2.5.

Shall we make it an Easton?

 

You can measure performance yourself - just activate Intellex ability to run Windows Task Manager (I assume that you already know how to change the registery key), select "Performance" and observe exactly what is happening with Intelex while running it... then add more RAM and then compare the same results - right away you will notice that the processor is not maxed to 100% use when you have more than 256 (standard level) or 512MB on most recent systems. If your processor has more headroom, you have more tasks running pertinent to Intellex and increases overall system behavior.

 

I think of an intellex as an XBOX, sure you can make it better, but it works fine with its own hardware. Most customer will never need something better. All they want is the 30 days video they always crave.

 

Hey bud, I give you a lot of credit on your knowledge - and your ability to hold on your own, but... your strength is your knowledge on basic computer systems, afterall, Intellex is yet another computer with all basic hardware. I do not mean to make you feel bad on your knowledge and expertise, but dealing with so many of technical people in so many companies, including AD, it does not surprise me that the true strength of technician does not come from what these companies provide, rather their own personal experiences... All I can tell you is that Intellex now is not what you have been lead to belive. Actually is it a better product that AD realizes. When you have a chance to think outside of the box, then the sky is the limit.. If you attempt to talk to your manager of some of these fresh ideas, he or she will not be willing to listen and even give you a chance to test... AD and other similar companies suffer by the same sickness - it is called "not invented here" syndrome. Good job and keep your head up and keep learning. You should never stop learning..

 

Discussion was fun, I know you run a good business, but honestly, if you are going to install a 2-3-4 terabyte DVR, why not go for something safer, like a raid system.

 

I am sure you can put up a decent box for an affordable amount.

[CCTV_Suppliers 0]

Val, you held up well... and you should be proud... You still need to brush up on your info on the latest hardware and some of the trick with this system... Things change every week for us, so without commenting on some of your latest observations and if you want, get in touch with me via PM...

 

By the way, we are the developers for the IntelleView software!