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Thanks for the links. I would like to know if any one has dealt with Eyeview products (http://www.eyeview.com.tw/product.php?act=list&category_id=5 ) before.

I bought PTZ from them twice, both defective. Now I am stuck with one pending for repair. If I send it back to Taiwan, I am loosing money due to the shipping cost. If I don't I am stuck with a piece of junk. Does this company has service centre in America?

I am wondering if all other Eyeview products are like this.

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