Jump to content
kevnad1966

Help Please - PTZ protocol question

Recommended Posts

We have an existing CCTV system that includes 2 PTZ cameras, both Samsung SCC-643AN models that were running the Samsung protocol half-duplex. We now have a new DVR that is PC based running HIKvision 4.74 (Server) and we are unable to get the PTZ's to respond on the 1 available Samsung protocol on the DVR. The attached RS-485 cabling is correct, as we changed protocols to Pelco-D and we can control the cameras, BUT we cannot set any auto scanning/patrolling using Pelco-D

 

What I would like to get is some input on PTZ protocols that DO support the auto pan/search/patrol feature, as this is an important feature for our security group. Thanks in advance.

Share this post


Link to post
Share on other sites

Our new DVR PC based system is a 32 channel H.264 capable recorder w/4TB (Almost....) storage

More importantly, it appears to support numerous PTZ protocols, which is why I'm asking to see which is best/better. I want to avoid changing the protocols on the 2 PTZ's which would involve getting a bucket lift out to the parking lot and........... lots of hassle

Share this post


Link to post
Share on other sites
Our new DVR PC based system is a 32 channel H.264 capable recorder w/4TB (Almost....) storage

More importantly, it appears to support numerous PTZ protocols, which is why I'm asking to see which is best/better. I want to avoid changing the protocols on the 2 PTZ's which would involve getting a bucket lift out to the parking lot and........... lots of hassle

 

The Pelco D/P protocols do support automatic panning. It may be a limitation of either the DVR or the cameras, but not with the protocol.

Share this post


Link to post
Share on other sites

I think you are correct; I have a protocol sheet for the SCC-643 cameras and it appears it is the cameras that are limited with the Pelco-D protocol. I'll look back at the other protocols and see which ones appear to support the auto panning

Share this post


Link to post
Share on other sites

I had another thought The SCC-643 PTZ's were previously programmed with the Samsung protocol........ could they have possibly kept the programming within the camera? If so, is it possible to retrieve and "run" the preset scans using the Pelco-D protocol that is currently on those cameras?

Share this post


Link to post
Share on other sites

Using the KCT-2500 PTZ keyboard and the Pelco-D protocol, I was able to access the PTZ camera menus, but little else............

 

I appears that these Samsung PTZ's have limited Pelco-D support, which I presume is why Samsung has their own protocol

 

Called the DVR folks and I now have a short list of DVR supported protocols other than Samsung for PTZ auto pan/scan functions that the cameras already support and will test this week. Whew

Share this post


Link to post
Share on other sites
We have an existing CCTV system that includes 2 PTZ cameras, both Samsung SCC-643AN models that were running the Samsung protocol half-duplex. We now have a new DVR that is PC based running HIKvision 4.74 (Server) and we are unable to get the PTZ's to respond on the 1 available Samsung protocol on the DVR. The attached RS-485 cabling is correct, as we changed protocols to Pelco-D and we can control the cameras, BUT we cannot set any auto scanning/patrolling using Pelco-D

 

What I would like to get is some input on PTZ protocols that DO support the auto pan/search/patrol feature, as this is an important feature for our security group. Thanks in advance.

Share this post


Link to post
Share on other sites

Hello,

 

I am facing the same problem that you had faced a long ago.. that is how to run a samsung ptz cameras on pelco d.. i mean i cant run the camera on auto pan and preset function through my lg keybord which infact supports pelco d... please help in this matter..

 

Ilesh

Share this post


Link to post
Share on other sites

We have also had the same infuriating problem with our SCP-3120 VH PTZ cameras. WE were told a number of things as above and that Pelco D could control them etc etc, that the digital flip switch could reverse the picture which it can't, you could adjust colour which you can't, etc etc so to make things short I will paste a reply from the company that Samsung have outsourced all their technical queries to.

 

If anyone can prove me wrong about the pelco-D protocol I would love to hear from you.

 

All an all Samsung is an extremely poor company to deal with, very little customer support and it seems the staff have no knowledge as to who does what in the company.

----------------------------------------

Quote:

I forwarded this question to our senior technician and get reply as below:

 

Firstly, Samsung SCP-3120VH PTZ camera has a digital flip function. But this is for the tilt range 100-185.

If you have to install the camera upside down, you can turn off the digital flip but user have to use tilt range between 100 to 185.

 

Secondly, if you want to go into the OSD menu of the Samsung cameras, you need Samsung controller or Samsung DVR.

 

Thirdly, when you used the Samsung controller, it has to work correctly. If it didn't, you better bring the camera and controller to supplier and test with them.

 

Thanks and regards,

 

Ausecom Electronics

Security & IT Specialists

Address: Suite 78, 89-97 Jones St, Ultimo NSW 2007, Sydney, Australia

Phone: +612 9212 1888

Fax: +612 9211 1305

Web: http://www.ausecom.com.au

end quote

----------------------------------------

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×