jcommerce 0 Posted October 11, 2008 Hello all (first post here) For any of you that are familiar with the Video Server E software that comes with the SWANN MPEG 4 DVR, perhaps you can help. I initially got everything set up and was able to login to Video Server E and access the DVR. Everything was fine. Then, I started to mess around with the settings in order to setup remote internet access to the camera and have got myself stuck. When I logged in to Video Server E, I went to the "System Config" and changed it from the "Static IP" setting to the "DHCP" setting because I thought this was the setting I would use for the DynDNS account I had setup. Now I can't even login to the Video Server E Can someone tell me how I might master reset the DVR or get back to the Static IP setting for now? I would like to get back to this basic setting so I can at least view the cameras on my PC and use the playback software. Any help would be greatly appreciated. Thanks! Share this post Link to post Share on other sites
alpine0000 0 Posted October 11, 2008 while i cant help you with your problem, just thought i'd share with you... im not exactly a pro, but i can tell you that there isnt much love around here for Swann or Q-See products, and, as a result, i dont think many of the "knowledgeable" people here even get close to those brands. So I'm not optimistic that you'll find any support for this dvr here. that said, i wish you luck! Share this post Link to post Share on other sites
scorpion 0 Posted October 11, 2008 Here is a list of support for your DVR!!! Your DVR is made by AVTech in Taiwan! You should be able to go in to Menu Advance Network Network type press + or - to make the changes that you need. http://scorpiontheater.com/troubleshooting.aspx AVTECH, CPCAM TECH SUPPORT, MANUALS, DOWNLOADS AND REMOTE VIEWING SOFTWARE! http://scorpiontheater.com/cpcamtechsupport.aspx NEW! AVTech AVC 760A / Nubix 4 ST http://scorpiontheater.com/nubix4st.aspx Mac users / Linux user / Solaris users with AVTech DVRs http://scorpiontheater.com/javaapp.aspx How to install your video server software http://scorpiontheater.com/installserver.aspx How to network AVTech DVRs http://scorpiontheater.com/videonetworkingwithavtech.aspx How to do a hardware reset on your AVTech DVR http://scorpiontheater.com/reset.aspx Camera image layout (thanks to Scruit from the forum) http://scorpiontheater.com/cil.aspx Port Forward info http://scorpiontheater.com/port.aspx Videos http://scorpiontheater.com/avtechvideos.aspx i dont think many of the "knowledgeable" people here even get close to those brands. So I'm not optimistic that you'll find any support for this dvr here. OK! So how did I do??? Share this post Link to post Share on other sites
jcommerce 0 Posted October 11, 2008 Bingo! That worked, I'm back. Now, on to this whole remote access thing.... ; ) Share this post Link to post Share on other sites
scorpion 0 Posted October 11, 2008 NO! NO! NO! You are on your own with those problems!! See ya!! No! Really! How can I help? Share this post Link to post Share on other sites
jcommerce 0 Posted October 11, 2008 Well, I'll warn you right now that if you decide to help, a can of worms is being opened. I'm trying to learn how to use free DDNS service and have actually an account now with DynDns. But from there, I'm a total newb. I'm patient and willing to be a good student. Just call me "Young Grasshopper" Share this post Link to post Share on other sites
scorpion 0 Posted October 11, 2008 DYNDNS.ORG! www.dyndns.com http://www.dyndns.com/support/ http://www.dyndns.com/support/general.html http://www.dyndns.com/support/kb/ http://www.dyndns.com/support/clients/hardware/ Forget grasshopper! You have an account! You are way ahead of the pack! You are about 90% there! The other part is getting the portforward set up! http://scorpiontheater.com/videonetworkingwithavtech.aspx http://www.portforward.com/ http://www.dslreports.com/faq/faq ATT http://www.dslreports.com/faq/bellsouth Road Runner http://www.dslreports.com/faq/twcrr SBC http://www.dslreports.com/faq/sbc ROUTER INFO http://scorpiontheater.com/router.aspx Share this post Link to post Share on other sites
jcommerce 0 Posted October 11, 2008 Thanks Scorp! Here's a copy from my other post. Let me know your thoughts. Complete Newb here, looking for a Sensei to help this young Grasshopper set up remote viewing: I am a Newb and also am not very familiar with setting up networks in general, let alone for my camera system. The best thing I can do is list my setup below and see if there is help for me. I also have a DynDNS account, but have no idea what to do with it. -Swann MPEG 4 DVR (connected to desktop PC via ethernet cable) IP Address: 192.168.1.99 -The PC is connected to a wireless network and is not hard wired (the router is in a completely other part of my house) Can I even do this over a wireless network? There are 4 computers and 2 other people in my house that rely on the wireless network and I don't want to risk screwing up my connection and be w/o the internet from altering my routers settings. -D-Link DI-624 Wireless Router When I run ipconfig on the PC, these are the results: Ethernet adapter Local Area Connection: Connection Specific DNS Suffix: IP Address : 192.168.1.2 Subnet Mask : 255.255.255.0 Default Gateway : Ethernet adapter Wireless Connection 2: Connection Specific DNS Suffix: IP Address : 192.168.0.102 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.0.1 Share this post Link to post Share on other sites
