raccattack 0 Posted October 26, 2008 Hi We have just installed our cameras and its all up and running but we cant login to the pc viewer d6 program. We have connected the dvr to the router and it has detected all the IP and gateway etc but it comes up on the software on the computer host name the it says host port the username and password and when we put the info in it comes up connection error. What are we supposed to actually put on the host name and why wont it work? We have looked on the net and some say we have to open the firwall but when we go to the virtual servers thing for our router it has says we have to put in the inbound port and the private port and we dont what they are. Can anyone help please!! or has anyone got it up and running? Also the pc viewer d6 doesnt let us click on the little spanner to do any setting on it??? help!! Share this post Link to post Share on other sites
rbrimson 0 Posted November 4, 2008 ok first you need to make sure the mac adress is the same as your router then check the gateway (needs to be the same) then check the IP address perhaps you need to make a virtual server on your router with the ports useually 8080 to 8090 (read the manual of the DVR) in the DVR you need to set the permissions, password etc then when you log on to the DVR via the pc viewer you need to put in the IP address at the top, then the port (probably 8090) then user name (probably Admin) then the password you put in the DVR...... hope this helps? Share this post Link to post Share on other sites