Need help to configure AVTech DVR with static Wan IP

[advanet123 0]

Dear All,

 

I need help to set up the remote viewing for a fixed lan IP

 

I am given 2 static wan IP

 

Assuming 22.222.222.86 (ISP)

and 22.222.222.85 (client)

 

The AVT tech model only have 3 configuration like this

 

1) Local IP

2) Gateway

3) Subnet

4) DNS1

5) DNS2

6) Port:

 

Client is using ST585 V6 modem, I have already open up the port 80

but it just doesnt work

 

I can ping to the local network, it work, telnet the port at local IP it works

But it just cant port out the port 80

 

I set it like this

 

1) 192.168.1.065 (Device IP)

2) 192.168.1.254 (router gateway)

3) 255.255.255.0 (subnet)

4) XXX-XXX-XXX-XXX (local ISP DNS)

5) XXX-XXX-XXX-XXX (local secondary ISP DNS)

6) Port 8000

 

I open the portforwarding at the router, but it still cannot be view

Any things I miss out or is that any other ways of configuration ?

 

ktak888

[bobby1471 0]

Ok, I'm not sure I get what your saying well enough and I might be making silly replies here but basically heres how it would work.

 

192.168.1.101:8001 - DVR 1

192.168.1.102:8002 - DVR 2

 

Set these ports forwarded inside your modem/router like so:

 

Internet.IP.Address.Here:8001->192.168.1.101:8001

Internet.IP.Address.Here:8002->192.168.1.102:8002

 

If you need more help feel free to tell me, as my explanation may not be clear enough or over simplified.

[scorpion 0]

Client is using ST585 V6 modem, I have already open up the port 80

but it just doesnt work

 

I can ping to the local network, it work, telnet the port at local IP it works

But it just cant port out the port 80

 

I set it like this

 

1) 192.168.1.065 (Device IP)

2) 192.168.1.254 (router gateway)

3) 255.255.255.0 (subnet)

4) XXX-XXX-XXX-XXX (local ISP DNS)

5) XXX-XXX-XXX-XXX (local secondary ISP DNS)

6) Port 8000

 

I open the portforwarding at the router, but it still cannot be view

Any things I miss out or is that any other ways of configuration ?

 

 

Unless it was a typo then you need to portforward port 8000, and not port 80 as shown above.

 

???

[advanet123 0]

I think I should ask a simpler question as in

 

Is there any difference in configuration in dynamic IP or Fixed IP ?

 

 

I did both port forwarding for 8000 and 80

 

THanks

 

Ktak

[scorpion 0]

I think you are good to go from what you have posted.

 

From a remote location you would put in the Static IP address in to your browser, or you would put the static IP address in to your AP, and then you will be connected to your DVR.

 

If this does not work then we can troubleshoot more from this point.

[scorpion 0]

What would happen if you changed your gateway to

192.168.1.1 ????

[advanet123 0]

The problem I have is remote viewing

 

After the configuration is done, (I have done remote viewing for many site with no problem). My setting is like this, I am running on only 1 DVR with 1 router ST585V6

 

1) Lan IP : 192.168.1.65

2) Gateway : 192.168.1.254

3) Subnet : As per router

4) DNS1: Local ISP setting

5) DNS2: local ISP setting

 

MY router is using ST585 V6 setting on a static WAN IP (which means no DDNS is required)

 

Router firewall is off, just dont understand why it dont work. Anyone can help on this

 

Ktak

[advanet123 0]

I think you are good to go from what you have posted.

 

From a remote location you would put in the Static IP address in to your browser, or you would put the static IP address in to your AP, and then you will be connected to your DVR.

 

If this does not work then we can troubleshoot more from this point.

 

I think you understand what i mean and yes you are right, I cannot access even if I put it the WAN IP or WAN IP:8000 , when I am outside the store to access. But when I am on LAN, key in the WANIP bring me to the router configuartion page

 

Any ideas

 

ktak

[scorpion 0]

What do you get when you use the browser?

Microsoft cannot display this page. (or a search engine displays no search found).

 

Can you at least get to the AnyTime & AnyWhere page, and then you have a problem after putting in the user/password?

_____________________________________________________________

Using the AP what kind of message do you get?

 

Login procedure failed?

 

 

The fact that you can see video locally is a good sign! Now lets trouble shoot!

[advanet123 0]

Dear Sir,

 

I will get .. microsoft cannot display the page. I think the port is not forwarding at all or either something is blocking the access, which stump me as I did all I should.

 

THanks again for your help

 

Ktak

 

 

What do you get when you use the browser?

Microsoft cannot display this page. (or a search engine displays no search found).

 

Can you at least get to the AnyTime & AnyWhere page, and then you have a problem after putting in the user/password?

_____________________________________________________________

Using the AP what kind of message do you get?

 

Login procedure failed?

 

 

The fact that you can see video locally is a good sign! Now lets trouble shoot!

[scorpion 0]

Can you go wide open with your router such as a DMZ?

 

If it works wide open then it is a port issue. If it does not then it changes the troubleshooting procedure check list.

 

Who is the Internet provider?

 

What is the result of changing the gateway?

 

Is this the same router even though it is a version 7?

 

http://www.thomsonbroadbandpartner.com/dsl-modems-gateways/products/product-detail.php?id=161

 

 

Are you connected with a wire, or are you connecting wirelessly?

[advanet123 0]

Hi Scorpion,

 

There is no DMZ for me to set, mine is Singnet in SIngapore.

I have not change the gateway yet. Will try it late at client side

Router version is advised by ISP not to update as they will work only with the current version for PPPOA and some other stuff

 

I always connect on wire, never trust wireless stuff.

 

http://portforward.com/english/routers/port_forwarding/Thomson-Alcatel/SpeedTouch585/MythTV.htm

 

Funny thing about the router is that there is some configuration that are not changeable in the router configuation unless you run the software wizard. THing like PPPOE / PPPOA or VCI etc etc cannot be changed unless run with CD. I am 80 % sure it got something to do with the router. Monday is coming , I have less than 24 hours to sort it out

 

Help if anyone know a solution

 

ktak