mssalvage 0 Posted December 4, 2008 HI Folks, Please assist if possible. I set up a GV-800-16 running XP. The GV-800 is working well, no problems. I then attached a GV-NET-I/O card so I could operate one PTZ camera and use the relays. The PTZ is using Pelco D format. I installed the GV-NET-I/O card per the instructions and all the in/outs worked great. I then hooked on the PTZ. I checked the "Hardware" setup in XP and determined the GV-NET-I/O was configured for com 3. In the GV software, in the "I/O DEVICE" page I was instruced to select the "port" and "address" but these buttons are greyed out and I can not set them. If you choose other I/O cards they come alive, but not for this GV-NET-I/O. I ignored them and continued to set the port and address in the other areas of the GV software but the PTZ will not move. Are the instructions for the GV-NET-I/O card wrong. Are these buttons supposed to be greyed out or do I need to re-install the card while the PTZ is connected? Any assistance would be great. Share this post Link to post Share on other sites
bike_rider 0 Posted December 6, 2008 Mine went in so smoothly, I do not remember the details of any troubleshooting, but here's what I think I have. The PTZ control is managed by the IO card, but it isn't the same Com port. There is a cable that runs from my serial port to the RJ-11 port on the IO card. My IO card is on com 1, but my PTZ is on Com3 (the serial port on the PC). On the PTZ control section (General settings) I have the camera configured for Com 3, 9600 1, don't forget to set the "activate" box. Share this post Link to post Share on other sites
mssalvage 0 Posted December 11, 2008 bike_rider, thanks for the reply. I got the camera working. My fault, the GV DVR was working so I re-examined the address setting on the camera and it was off by one click of a dial, which was real hard to see. I fixed the setting and it worked perfectly. Thanks Share this post Link to post Share on other sites
