panasonic wjhd316 ftp and email help me please

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i have a panasonic wjhd316

 

have had it for quite some time, attached to my network via router, i can contol the unit and cameras with no problems from home or remote location via the web.

 

 

but, i have never been able to get the unit to send emails, and i have never been able to use the ftp function!!

 

i have signed up to a free ftp hosting site, entered all the details and the passwords etc into the panasonic unit but nothing works.

 

is there anybody who has this unit set up for emails and ftp and has it working?

 

please someone help me as i dont know what else to try, the unit is amazing i just wish to use these 2 features.

 

 

i may allow a exper remote accses to my unit so they can set it up for me

 

kind reagrds and thanks in advance