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newbie that needs help!

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Hi all

 

Ive bought this kit with cameras and one stand-alone-dvr.

The only label i can find on the dvr is "DVR D6004V"

 

In the kit there is a remote software called "DxClient version 2.6.8" it looks similar to that "Pc Viewer D6".

 

Randomlly the DVR freezes when i connect to the box over the internet, and every time i have to hard reset the box.

 

Can any of you experts point me in any direction, or is the fact that this setup is just cheap and crappy?

 

cheers

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