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Harrar

Geo Remote Acess using Dipmap

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I've recently had problems with accessing some sites over the internet. On getting to the customer site, I've been finding the DNS client has an error "Incorrect user name or password entered". Reenetering the proper ID and password and saving has no affect. The only way to remedy the situation is to register the name again. The curious thing is I always register the same name and password as before and do not receive the error message that the name aleady exists. Afterwards, the DNS client updates successfully and everything works fine.

 

The problem only appears to be with Version 8.2 and the newer DNS Client. I have not had this problem with any of my Version 7, 8.0 or 8.1 sites.

 

Has anyone else experienced this problem? Ver 8.2 bug? DNS client bug? Dipmap problem?

 

Any thoughts would be appreciated as some of my customers are not very computer savvy and a 200 mile rive for a quick fix is expensive.

 

Thanks for any responses.

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