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emilenaim

Need help to view dvr images online from Raysharp 6009UV

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I have tried for a week to get to view my images online and getting nowhere, frustration is setting in!!

 

I have a Raysharp 6009UV bought recently, I set it up with six cams all working fine. My problem started when I tried to view the images using IE.

 

Downloaded the activeX add-on, and managed to access the control panel which is DxClient. I can stop recording, start recording, change channels remotely BUT can't actually see the images on my IE screen, only black!

 

The DVR is set with the right ip, right everything and I think all is setup ok because I managed to take control remotely, still no images.

 

I did get the images showing ONCE. Thought my problems were solved, but next day, back to black screen. The ip address is within the range of the modem, the port has been forwarded to the DVR, the control panel comes up and tells me i am logged in, ....

Tried a factory reset, still get the same thing.

Any help would be appreciated. I get the same thing whether I access the DVR usind the software that came with it DxClient, i tried PCViewer which seems to be the same program. Even trying to access within the network gives the same result.

 

My conclusion is that it could be the unit. Anyone know how to solve this? Maybe a firmware update?

 

Please help

 

Thanks in advance for any replies

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