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My frozen Swann!!

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Recently set up a Swann DVR4 Securanet DVR, 24hr Motion Triggered Recording with only one camera at the moment. Works fine for the first 4-6 hours after hitting the record button to activate recording, then anywhere between the 7-12 hour mark, time and date will freeze and the recording icon will remain in the top left of the screen regardless of movement or not and dvr will no longer record video to hdd, you still see a live feed on screen with no problems just the time, date, and record icon are frozen on screen and nothing will be recorded after the time that is frozen on screen. As soon as i reboot the dvr it will work fine for another 6 hours or so and then do the same thing again. Desperately need help. Faulty DVR? or HDD?

 

Thanks In Advance.

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Do you have a spare hard drive?

 

I would go and buy one to test the theory.

 

I will guess on the hard drive being the problem.

 

It may be a chip problem controlling the hard drive.

 

Swapping the hard drive would be the only way to determine where the failure is.

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As mentioned, the hard drive is probably the most likely culprit. You can of course test it in a PC first rather than buying another one just to prove it.

 

You might want to check for any firmware updates just in case it is a known bug.

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If you place the hard drive in to a PC then how do you test it?

 

Would you format it for the PC, then unformat it for the DVR?

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Would not get the same stress on the hdd as you would with the dvr, we have a seperate machine for hdd stress testing.

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Well obviously reformatting would be required if it's formatted in a format your OS doesn't support. As for stressing hard drives to the same level as for a DVR, there are programs available that will do stress/burn-in tests on a PC.

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Recently set up a Swann DVR4 Securanet DVR, 24hr Motion Triggered Recording with only one camera at the moment. Works fine for the first 4-6 hours after hitting the record button to activate recording, then anywhere between the 7-12 hour mark, time and date will freeze and the recording icon will remain in the top left of the screen regardless of movement or not and dvr will no longer record video to hdd, you still see a live feed on screen with no problems just the time, date, and record icon are frozen on screen and nothing will be recorded after the time that is frozen on screen. As soon as i reboot the dvr it will work fine for another 6 hours or so and then do the same thing again. Desperately need help. Faulty DVR? or HDD?

 

Thanks In Advance.

 

is this a new DVR ?

 

did you try turning off the motion detection and see if the problem still happens ?

 

do you have OVERWRITE enabled ?

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