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Philbe

PC Viewer D6 series

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Hi, I have a Gobal world (China supplied) DVR and 4 camera CCTV system which all appears to be working correctly. The hard drive shows usage on autmatic recording.

I installed the PV Viewer D6 series software on my laptop to view and extract recorded data and that's where I have the first issue.

The software shows the four cameras live but the HDD image on the right and the comtrols under the viewer are greyed out and will not operate.

I have pinged the DVR and it registers.

A prompt message tells me there is no DVR stroage device attached.

The second issue is that while there is a USB connection at the rear of the DVR there is no way I can confirm whether it reads the USB stick. The stick itself does not show the ususl LED light on connection.

Are there any CCTV experts out there that can assist me (in non high tech speak?) Thanks

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