cliffschmidt 0 Posted April 27, 2009 (edited) My new CPcam DVR with firmware "1241-1012-1033-1018-M3-6C1B" has the option to send jpeg images via e-mail or ftp. Has anyone been able to get these options working? I set the smtp server address and email username and password, but the email fails to send. I think this might be an issue with SSL settings. All of my e-mail accounts need SSL enabled but the DVR doesn't have an option to do so. Could this be the issue? Edited April 27, 2009 by Guest Share this post Link to post Share on other sites
scorpion 0 Posted April 27, 2009 Does your DVR use Video Server E? It will be a settings error. If it uses Video Viewer then you have the new A series DVR. This DVR no longer use JPEG, and you have lost this option. A complaint has been sent in to AVTech. They flew to miami to see a DVR in action for themselves. They have verified the problem, and they are in stages to see what they can do to resolve this problem. Share this post Link to post Share on other sites
cliffschmidt 0 Posted April 27, 2009 I think the issue was with the SMTP servers I was trying to use. I found one that now allows the email to be sent, but the email and the attachment sent don't work. The attachment is a .htm file. Is this the issue that the support team is working on? Share this post Link to post Share on other sites
cliffschmidt 0 Posted April 27, 2009 It seems that FireFox doesn't work to view the attachment. When I use internet explorer to view the .htm file, it works fine! I just need to allow the active x control to install, and login as the admin! Share this post Link to post Share on other sites
cliffschmidt 0 Posted April 27, 2009 Does your DVR use Video Server E? If it uses Video Viewer then you have the new A series DVR. This DVR no longer use JPEG, and you have lost this option. My DVR does use Video Viewer, and your right. It seems that the emails don't contain any JPEG's, but use an ActiveX control to log into the DVR and view the event. This is better then nothing and saves space on the email account:) Share this post Link to post Share on other sites
cliffschmidt 0 Posted April 27, 2009 I have noticed that if more than one motion sensor is triggered at the same time the email only has access to the first one triggered. Does anyone know if this can be fixed/setup? Share this post Link to post Share on other sites
Scruit 0 Posted April 27, 2009 I have noticed that if more than one motion sensor is triggered at the same time the email only has access to the first one triggered. Does anyone know if this can be fixed/setup? It's the same deal with the ftp. The image name will be motion_x_y_z_200904271917.jpg where x, y and z are the channels that were acticated. To mitigate this put your most important cameras on the lower channel numbers. The FTP process sends the actual jpg file. I wrote a batch file to process these images into folders. ie: N:\MotionEvents\CH01_LicensePlateCam N:\MotionEvents\CH02_Driveway N:\MotionEvents\CH03_FrontDoor N:\MotionEvents\CH04_BackGarden The batch file looks like: @ECHO OFF move N:\MotionEvents\motion_1_*.jpg N:\MotionEvents\CH01_LicensePlateCam ...etc Then when I get home at night I can click into each folder, look at a thumbnail gallery of all the motion events that day. Takes me just 10 seconds to review each channel. Then I have a seperate batch file that moves :\MotionEvents\CH01_LicensePlateCam\*.jpg :\MotionEvents\CH01_LicensePlateCam\Archive Works for me. Share this post Link to post Share on other sites
scorpion 0 Posted April 28, 2009 It's the same deal with the ftp. The image name will be motion_x_y_z_200904271917.jpg where x, y and z are the channels that were acticated. To mitigate this put your most important cameras on the lower channel numbers. The FTP process sends the actual jpg file. I wrote a batch file to process these images into folders. ie: N:\MotionEvents\CH01_LicensePlateCam N:\MotionEvents\CH02_Driveway N:\MotionEvents\CH03_FrontDoor N:\MotionEvents\CH04_BackGarden The batch file looks like: @ECHO OFF move N:\MotionEvents\motion_1_*.jpg N:\MotionEvents\CH01_LicensePlateCam ...etc Then when I get home at night I can click into each folder, look at a thumbnail gallery of all the motion events that day. Takes me just 10 seconds to review each channel. Then I have a seperate batch file that moves :\MotionEvents\CH01_LicensePlateCam\*.jpg :\MotionEvents\CH01_LicensePlateCam\Archive Works for me. This works great with the Video Server E version DVRs only! Great info Scruit! Thanks! Share this post Link to post Share on other sites
dizzy 0 Posted April 29, 2009 So in fact this is not bad news for the email/ftp-problem? hopefully a new firmware version will avoid another investment in equipment that can send recordings to mail/ftp... Does your DVR use Video Server E? It will be a settings error. If it uses Video Viewer then you have the new A series DVR. This DVR no longer use JPEG, and you have lost this option. A complaint has been sent in to AVTech. They flew to miami to see a DVR in action for themselves. They have verified the problem, and they are in stages to see what they can do to resolve this problem. Share this post Link to post Share on other sites
