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Is this a new system or one that you have used before and seen work or did you buy this used from ebay. I will need some history first.

1. What version is the software.

2. Where did you get this unit.

3. If you built it motherboard and video card brands and model numbers.

4. Do you have the administrators password.

 

Tell all about your system plus I would like to see a picture of the capture card. A nice closeup card full frame.

 

Then I might can help you.

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