mateck8888 0 Posted May 8, 2009 Maybe someone here can help, as Avermedia seems to have a "ignore" policy on tech support. I have installed a new 6480 express into a new Dell Box ( intel core-2 duo with 2gb, and Radeon HD 5400 series video card with 512 meg ram). When starting the software, it asks for user name and password, but then it freezes up on "System Starting, please wait". I can't even do a CTL ALT DEL. Any ideas? I'm wondering if it is a bad card. Share this post Link to post Share on other sites
soundman98 0 Posted May 18, 2009 It sounds like a dvr software error. I had this happen a couple of times, reinstalling the software usually takes care of it. Share this post Link to post Share on other sites
robsonch 0 Posted July 14, 2009 Which version of their program are you using? I would recommend to install the last version V.7.7.0.0007. Share this post Link to post Share on other sites
mateck8888 0 Posted July 22, 2009 Humm... did not realize this thread was still active. Turns out it was my chipset. It was a Dell box, and Dell treats the chipset / motherboard information like a State secret. I stuck it in another Dell Vostro, and it worked fine. So I guess it was the chipset. Thanks. Matt Share this post Link to post Share on other sites
