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genesisdj

Problem with Eagle Eyes Cell Phone Software

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Hello. I have an AVTech 16 channel DVR. I am able to access the dvr from my blackberry curve via the Eagle Eyes software. I can see it realtime and pick between 4, 9, and 16 camera views from the menu on the phone. But for some reason it will not let me pick a single camera from my phone. If I am by a computer running the Video Viewer software and change the channel on there to say channel 1 it changes it on the computer and on the phone in realtime. I just don't understand why it won't let me select them from my Blackberry phone.

 

Any help is appreciated.

 

Thanks.

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You must have an updated firmware!

 

I have been hearing about problems with Blackberry, and connecting with AVTech DVRs. You are the first one that works!!

 

I would say leave as you have it, and consider your self lucky!!

 

What DVR do you have?

 

Thanks!

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I have a KPSec KPD616 16 Channel DVR from which what I read is made by AVtech. So you don't have any idea why I can't change cameras?

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AVTech DVRs and eagle eyes work best with touch panel screen PDA/Cellphones.

 

Is the curve a touch screen with a stylus?

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Hello guys, i have the same problem too with my DVR avtech 8ch KPD series.

 

I was installed DVR 8channel KPD series for my aunt's SHOP.

Right now, she is using blackberry (maybe onyx1 or 2).

 

There is a problem.

Why she can't switch to single camera 1,2,3 or 4 at eagleeyes software installed at her blackberry?

She can only see split 4 camera(after login). She can't do anything with buttons at the bottom of the screen.

 

I try install eagleeyes at my blackberry 9220 davis but i don't see her problem at my blackberry.

I can switch to her camera 1,2,3,4 and back to split 4,split 8 normally. There's nothing wrong.

I try installed it to her samsung galaxy tab and it's fine too.

 

She already have 1 DVR 4channel KPD series installed at her HOME too. There is nothing wrong with that 4ch HOME DVR, she can switch it to single camera 1,2,3 and 4.

 

So why she has a problem only at my DVR 8channel?

 

Sorry for my english

 

Thanks. Please reply my problem asap.

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