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jackbauer6

PTZ controled by Kodicom Diginet Issue

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Hi, I have a Diginet working with one PTZ camera, controled by software via com1 port, and it works just fine. The problem is that this system is monitored via internet, and when I try to move the PTZ cam using center software, doesn't work at all. I'm using Pelco-D protocol for PTZ, my center soft. version is 4.13, I've checked and disabled all firewalls in both Site and center, but no good. Please help!

Thanks

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