dvr on the internet to view remotely. CANT view external

[ryan123 0]

Hello I have a issue with viewing my dvr over the net. I am using a M1000 Qwest Modem. The DVR is a Swann DVR4-SecuraNet™ - 4 Channel Digital Video Recorder. I can view the dvr using "DX-Client" when I am on a computer on the same network as the dvr. But when I go home and try to view the dvr from a computer it won’t connect in. Do i need to enable DMZ on the router? I forward the port which is default on port 80 both ways. Any ideas would be very helpful

Thanks

[Harrar 0]

It's been my experience that to access Swann DVRs over the internet you also need to forward ports 5000, 5001, and 5002. Check your Swann manual to be sure.

[scorpion 0]

Can you ping the IP address?

 

There may be some settings on the router that blocks pings, and you may also have a setting such as "block anonymous internet request", or "Filter internet NAT redirection".

 

http://portforward.com/english/routers/port_forwarding/Linksys/WRT54G/Gadspot_IP_Camera.htm